C&W services

C&W Services is a Business Process Outsourcing (BPO) services provider that offers fully integrated energy management, engineering solutions, and facility services. The company is based in Singapore and provides services to clients from a wide array of industries including manufacturing companies, business conglomerates, multinationals, corporate real estate companies, governments, real estate fund managers, investors, occupiers, property owners, and developers.

C&W offers building and engineering solutions, energy procurement, facilities management, project management, contact center services, and township management.

C&W Services specializes in a dynamic, holistic blend of consultancy and real estate brokerage with daily facility management services. The company provides complete, customizable property services to investor and occupier clients, delivered at unsurpassable performance levels.

Launched in 2015, C&W Services carefully tailors its service delivery models to meet client’s needs and goals, providing top-of-the-line technology and digital solutions to maximize the speed, quality, and cost of operations.

C&W Services offers the following BPO services to meet the needs of its client companies:

Building Engineering Solutions

• Lift and escalator supply, installation and maintenance
• Lift traffic analysis, diagnostic and testing
• Maintenance of the electrical and fire system 
• Technical Consultancy, Due Diligence
• Compliance Management
• Integrated Mechanical & Electrical O&M Services
• Turnkey Capital Asset Replacement/Enhancement

Energy Procurement

• Energy procurement using personalized strategies
• Management of the price for electricity and natural gas supply
• Reports showing budgeting and financial performance 
• Energy market intelligence and insights
• Customizable dashboard showing trends and energy usage and costs
• Negotiation of contract terms in order to achieve minimum energy costs

Facilities Management

• Property Management
• Managing agency services
• Engineering maintenance and support
• Integrated facilities management

Project Management

• Property Management
• Managing agency services
• Engineering maintenance and support
• Integrated facilities management

Contact Center Services

• Product & Service Enquiry Support
• Customer Care
• After Sales Support 
• Technical Helpdesk Support
• Emergency Response Services
• Complaint Resolution
• Virtual Receptionist
• Directory Services
• Data Cleansing
• Telemarketing
• Email Marketing
• Membership Acquisition
• Renewal Reminders
• Reservation and Ticketing Conversion Services
• Qualified Lead Generation
• Appointment Setting
• Event Booking
• Customer Value Mapping
• Customer Profiling and Segmentation
• Customer Data Mining and Analytics
• Voice of Customer
• Business Process Innovation
• After Office Hours/Overflow Call Handling
• Crisis/Business Continuity Management
• Seat Rental

Township Management

• Maintenance and upgrading programs
• Project consultancy
• Events and public relations

C&W Services’s pricing

Because C&W Services customizes each service package based on the particular client’s specific needs and goals, prices vary. Contact C&W Services for a consultation and quote.

C&W Services delivers all of its own property management contracts, utilizing professional vendors and managing bids with a motivated onsite team to save time and cost. The company offers top-notch service from experienced, well-trained, credentialed professionals that keeps its client’s facilities functioning without a hitch.

Paul Bedborough (Chief Executive Officer)

Paul Bedborough has served as Chief Executive of C&W Services since September of 2015. He received his MBA in Business Administration and Management from the University of Leicester in 1999.

Clients praise C&W Services for the professionalism and efficiency of their staff, the cost-effectiveness of their BPO solutions, and the smoothness of the transition process.

C&W services’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

Website https://www.cwservices.sg

LinkedIn https://www.linkedin.com/company/cwservicessg/

Facebook N/A

In addition, you may email them at [email protected] or call (65) 6876 0088.

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