View all BPO Companies

Competent Synergies Pvt Ltd

Claim company

About

We offer a wide range of outsourcing solutions and services – all designed to make our clients’ business processes easier and simpler. We provide support services enabling our clients to focus on their Core Competences. Established in 1995, CSPL is a leader in BPO , Call Centre and Manpower Outsourcing services serving leading enterprises in the banking, financial services, telecom and insurance sectors in the Northern India. If ‘Human Expertise’ is what makes an organization work, we bring in the right combination of expertise facilitating our clients to reduce the risks associated with the outsourced work and make sure that the processes/ functions are handled in the best possible way.

Headquarters

-

Public or Private

Private

Seats or staff

5,001-10,000

Revenue

$500 million to $1 billion (USD)

Industries

-

Highlights

Domain Authority

11

Site traffic

83

OA ranking

-

Glassdoor rating

3.5

CrunchBase ranking

-

Details

Executive

Vyas Chandra, Associate Vice President

Year Founded

1995

Countries of fulfillment

-

Sectors

-

Contact information

91 172 2623 888

-

https://www.competentsynergies.com

Social media

About Competent Synergies Pvt Ltd: Review and comparison

Competent Synergies is an authority in outsourcing and offshoring solutions acquired by Fusion BPO in 2021 and was established in 1995. Competent Synergies quickly amassed clients due to professionalism and innovation in various fields.

Competent Synergies delivers numerous outsourcing solutions and services designed to drive clients’ business processes and improve manageability. The provided support services allow clients to focus on their Core Competencies. 

The company’s current company size is 5000 to 10000 employees, and its last reported revenue is $500 million to $1 billion.

Competent Synergies Pvt Ltd Outsourcing

Competent Synergies is a popular Digital Transformation Solutions Provider with state-of-the-art digital solutions developed to enhance operational effectiveness. Technologies include automation, artificial intelligence, and machine learning. Solutions integrate into extant call center infrastructure where they can significantly reduce operation costs, procedural complexity, the possibility of errors, and improve contact center performance. The Competent Synergies BPO has three decades of experience, and the acquisition by Fusion makes a force in the industry.

Competent Synergies Pvt Ltd’s BPO services and pricings

Competent Synergies is a global professional services provider that transforms the way businesses operate. The company offers:

  • Inbound Call Centre, 
  • Outbound Call Centre, 
  • Address & Credit Verification, 
  • Payment Collection in Field, 
  • Backend Services, Logistics (Bill Delivery & Spot Billing), 
  • Central Processing Agency

The firm also offers its services to a wide variety of industries, including banking, financial services, telecom, and insurance sectors.

Competent Synergies’ pricing

Information about Competent Synergies’ pricing is available through the website.

How Competent Synergies Pvt Ltd outshines its competition

The organization seeks to help businesses streamline efficiency with custom technology and automation tools. Certified engineers of the company offer 24/7 tech support services to ensure operation moves smoothly. Employees receive training in complaint management and customer service to bridge potential communication gaps. These communication skills promote customer acquisition and retention.

  • Multi-lingual services offering 40 International Languages using native speakers;
  • Uses the right mixture of expertise enabling clients to decrease the risks associated with the outsourced work;
  • Stellar leadership and constant process improvements;
  • Solutions for the future business

Automation with custom RTA bots helps with repetitive and routine non-core jobs. The implementation of automated bots saves time and money by optimizing resources. Custom RTA bots can execute real-time monitoring, timely and valid service level reporting, multichannel callouts, boosting the overall efficiency and performance.

 

Key executives

Vinay Grover (Director) 

Vinay Grover is Director at Competent Synergies Pvt Ltd with the company since its inception. He has financial and business strategy expertise and extensive people management skills. 

Vyas Chandra (Associate Vice President)

Vyas Chandra is the Associate Vice President who has been with the company for 26 years. He works with IT Infrastructure planning, purchase and management, IT budget, and ensures uptimes. 

Naresh Dhuria (AVP, Business Operations) 

Naresh Dhuria serves as Associate Vice President for 16 years. He forges effective relationships with a diverse set of stakeholders. He also enhances organizational processes while increasing productivity and reducing risk.

 

Competent Synergies Pvt Ltd reviews and comparisons

Competent Synergies has favorable reviews from clients and employees.

Competent Synergies Pvt Ltd’s contact information

Competent Synergies Pvt Ltd’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

References

https://www.glassdoor.com/Overview/Working-at-Competent-Synergies-EI_IE609328.11,30.htm

Competent Synergies Pvt Ltd news, podcast & articles

No news, podcast & articles available for this BPO

Competent Synergies Pvt Ltd videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.