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4.9/5 • Glassdoor rating


Brainsource helps organisations build a dedicated team without worrying about office facilities, IT, recruitment, HR, payroll, and more. Our operating model offers all the advantages of “the big end of town” without having to carry the internal knowledge, expertise and capacity to establish and manage an offshore facility.

What Brainbox offers its clients

Brainsource is a ‘full service’ agency and handles all aspects of your offshore staff. A local service delivery manager acts as your liaison point into your offshore team for matters relating to HR, although you interact with your staff member as if they were a member of your internal team. Our operating model is simple. You pay one low monthly fee, which encompasses salary, premises, facilities, internet access, even the computer and software: no hidden charges, extras or unexpected expense.

How Brainbox outshines the competition

— We are a Perth-based full-service agency that helps handle all aspects of your offshore staff.
— Our candidate screening process includes psychometric and personality testing to ensure top-quality candidates and culture-match with clients.
— We provide a local service delivery manager to act as your liaison point for matters relating to HR.
— If requested, we offer specialised and tailored micro-credential training for your team members to cultivate their professional development.

Brainbox company structure

Brainsource is a brand of Brainbox Group, an advisory and consulting firm based in Perth, Western Australia. Our local advisors and managers are continuously working with clients to provide specialised on-site and dedicated support to clients across the nation and overseas.

Sample highlight service offering of Brainbox

Retain complete operational control of your offshore staff as if they are a member of your internal team, without the hassle of managing HR-related concerns and further overhead and operating expenses. You get all the benefits of having a full-time employee for a fraction of the cost.



Public or Private


Seats or staff



$1 mil. - $5 mil.






Year Founded


Countries of fulfillment
  • Australia


Contact information


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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