CC33

Operating as a business process outsourcing (BPO) company in the customer service industry, CC33 offers unique offerings for the clients and businesses that they serve. With a focus on consulting and communications assistance, they aim to get companies on track to success.

Per their company website, CC33 prides itself on providing industry-leading communications solutions through boutique marketing. At this firm, they don’t offer cookie-cutter solutions to everyday tasks. Instead, they offer unique and innovative opportunities for those they serve. 

Located in the United Kingdom and founded in 2015, CC33 has experienced steady growth throughout the years. However, their 500 staff members typically only stay with the company for 1.5 years before parting ways.

As a core component to their services, outsourcing fulfills the necessary gaps in employment that many companies worldwide struggle with. With a global staffing shortage, it is difficult to maintain a level of employees that keeps operations running at an optimal rate.

With CC33, companies can outsource time-consuming tasks and customer support to a BPO and alleviate strain on their staff. Not only is this process beneficial to the staff that the company has on their employee roster, but it also helps to boost revenue.

CC33 offers many services in the form of BPO offerings. Through their focus on communications and support, their most popular options include:

• Telemarketing
• Digital Marketing
• Inbound Call Support
• Outbound Call Management
• Business Consulting
• Marketing Assistance
• Onboarding
• Company and Staff Training
• Data Management
• Call Center Operations
• After Hours Support
• Customer Conflict Resolution
• Help Desk 
• Online Chat Assistance
• Back-Office Administration

This list is not comprehensive, as the company routinely integrates new business trends into its service offerings. As a result, the company continually adds new options for clients to take advantage of when needed.

CC33’s pricing

Due to the customized approach to services that CC33 offers, the company does not have pre-determined packages outlined on its website with pricing guidelines. While they provide information online, they recommend that businesses reach out to a sales representative through the official web page for a custom quote.

Customer service, marketing, and support are highly sought-after commodities. Many companies cannot appropriately assist all customers and manage the related issues with support services, including marketing and consulting. Therefore, organizations like CC33 allow them to adequately address concerns without taking away from the current staffing model.

Paul Fletcher (Managing Director)

Paul Fletcher serves in the position of Managing Director at CC33. With over 20 years of experience in the customer service BPO field, he has the knowledge and expertise to take the company to new heights.

James Flint (Head of Recruitment)

As the Head of Recruitment at CC33, James Flint provides direction on employment and staffing solutions. In his role, he oversees the Human Resources team and works to implement recruitment strategies.

As a rapidly rising company, CC33 has quickly made a place for itself in the BPO industry. With the high level of talent that the staff members bring to the company, they can provide high-quality services to those they serve.

CC33’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.cc33.co.uk

LinkedIn http://www.linkedin.com/company/contact-centre-33

Facebook https://www.facebook.com/cc33sheffield

In addition, you may email them at [email protected] or call 0114 399 0087.

https://www.glassdoor.com/Overview/Working-at-CC33-FS-EI_IE4852030.11,18.htm