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NO RATING/5 • Glassdoor rating


Call2Customer[C2C] is the world’s choice for BPO and KPO services.

>> Our Inbound Call Center and Outbound Call Centers are contributing to make your customers satisfied and happier.
>> Our Finance and Accounting Services help you manage your money better.
>> The HR services by C2C help you find and retain the best talent.
>> Our Back-Office support strengthens your operations.
>> The Marketing and Design services of C2C enhance the visibility of your business.
Our global delivery center is based in India, in part of the National Capital Region, adjacent to India’s capital New Delhi.

Some of our Milestones
• Succesful expansion of our work personnel to above 200.
• Succesful construction of ergonomical workstations for 500 Call Center Agents, equipped with headsets in 2012.
• Succesful installation of Disaster Recovery Back-up system in 2012.
• Succesful execution of work for more than 20 small, midsize and fortune clients by 2011.



Public or Private

Privately Held

Seats or staff



Unknown / Non-Applicable





Narendra Parihar, Business Development Executive

Year Founded


Countries of fulfillment




Contact information

91 98910 57170

About Call2Customer: Review and comparison

Call2Customer is an international call center service offering BPO and KPO expertise. The dedicated staff of this company can adapt to scale with plenty of industry verticals and brand identities.

The business started in 2011 to develop positive relationships between clients and customers through dedicated loyalty. The company’s expertise in call center operations and lead generation help achieve a variety of complex goals.

Boasting a decade of experience, this firm has built up great efficiency in aiding your company in retaining and growing its customer base with contact center and campaign services. The confidence you can feel in trusting this business is supported by mock calls and a test period before you start relations.

Call2Customer Outsourcing

Though they are based in India, the company connects professional brands with global clients across the world. The IT-enabled services that began small grew to service clients in the United States, the United Kingdom, Canada, Hong Kong, Spain, Sweden, Switzerland, and India.

Call2Customer’s BPO services and pricings

Call2Customer is a motivated and expertly staffed customer service agency. Each of its agents is the result of years of controlled growth. The firm has over 200 individuals at present. Some of its many services include: 

  • Customer care
  • Inbound and outbound call center offerings
  • Finance and accounting management
  • Human resources
  • Back-office support
  • Marketing and design

The mission of Call2Customer is all about connecting clients with audiences via the best possible customer service. The company has celebrated development milestones like constructing 500 seats for call center agents in 2012, and the successful project delivery for more than 20 small and mid-size clients by 2011.

Call2Customer’s pricing

Call2Customer’s pricing will depend on the requirements and needs of each client. The company has a dedicated contact page for interests of all kinds, and specific addresses for inquiries at different addresses.

How Call2Customer outshines its competition

Call2Customer is a cutting-edge provider for both BPO and KPO resources across industry and country lines. Their services cover:

Key executives

Narendra Parihar (Business Development Executive)

Narendra Parihar has been with the BPO since 2014, giving him almost eight years of executive experience. His expertise covers the fields of team management, social media marketing, and business development, allowing him to assist in growing the company responsibly.

Call2Customer reviews and comparisons

Call2Customer is an accredited BPO with documentation on both the company’s Glassdoor page as well as its Crunchbase page. Modern updates to the company’s events and advice can be found through its social media channels, such as the firm’s Facebook page.

Call2Customer’s contact information

Call2Customer’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 91 98910 57170.


Call2Customer news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 2,300+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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