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Call Center Poland

3.4/5 • Glassdoor rating


Call Center Poland is a 360 degree contact center. We provide complex outsourcing of customer service from B2B and B2C, 24 hours a day, 7 days a week, 365 days a year. We were the first in the Polish market – we’ve been here since 1996. Years of experience and hundreds of completed projects in different industries



Public or Private


Seats or staff



$10 mil. - $25 mil.






Year Founded


Countries of fulfillment




Contact information

48 22 444 0 444

About Call Center Poland: Review and comparison

Call Center Poland provides top quality and distinction in outsourcing services in Poland. With over seventeen years of experience in the insurance, financial, telecommunications, media, pharmaceutical, and automotive industries, Call Center Poland maintains high standards.

As the most experienced BPO company in Poland, Call Center Poland has team members available twenty-four hours a day, seven days a week, and 365 days per year, making them an excellent choice for your business needs.

Call Center Poland Outsourcing

Call Center Poland headquarters is in Warsaw, Poland, and they have another center in Rzeszów. Call Center Poland’s business model is unique in that they have employees who work in the office rather than remotely, as many outsourcing companies do.

Call Center Poland’s BPO services and pricings

As Call Center Poland built their services in B2B and B2C, they offer services in seventeen languages via multilingual employees. 

Their customer service plan includes:

  • Hotline and information
  • Technical support
  • Customer relationships
  • Notifications and complaints
  • Booking, orders, and sales
  • Virtual secretary
  • Mass correspondence
  • Loyalty programs
  • Mobile marketing

And so much more. They take pride in high-quality products and customer loyalty, with high satisfaction levels for you and your customers.

For sales tools, Call Center Poland offers:

  • Product sales
  • Cross-selling and upselling
  • Sales hotline
  • Lead generation
  • Product presentations
  • Arranging meetings
  • Updating databases

With even more services available, your business needs take top priority. 

Call Center Poland also offers computer-assisted telephone interviews, interactive voice response, and more for data collection and implementation of improvements for your company. They’re multilingual, meaning they can reach customers worldwide.

Pricing varies by service required.

Call Center Poland’s pricing

As pricing is determined by the level and type of services you need, it is best to contact Call Center Poland directly for a quote.

How Call Center Poland outshines its competition

Call Center Poland’s award record is impressive, and they continue to provide excellence to customers from year to year. 

From Outsourcing Stars under the Ministry of Economy of the Republic of Poland, recognizing the fastest-growing outsourcing organizations to Golden Arrow and Reliability Outsourcer awards, Call Center Poland promises excellence.

Their interactive communication tools and high global standards, combined with state-of-the-art software, mean they can create flexibility in meeting client needs while maintaining fast, efficient work goals.

Key executives

Key executive information is unavailable for Call Center Poland. If you need this information, contact them directly.

Call Center Poland reviews and comparisons

Call Center Poland began in 2003, quickly rising to award-winning status with the 2005 Company of the Year award from the British-Polish Chamber of Commerce. They’ve consistently maintained high-quality standards for their products and their employees.

Call Center Poland uses up-to-date technology to create useable and sustainable business support worldwide in 17 languages and continues to grow each year. 

As the most experienced outsource center in Poland, Call Center Poland uses their robust business model to improve your BPO needs while maintaining its high standards for quality and excellence.

Call Center Poland’s contact information

Call Center Poland’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 48 22 444 0 444.


Call Center Poland news, podcast & articles

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Call Center Poland videos & images

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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