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Answer Center

4.0/5 • Glassdoor rating


Answer Center Telephone Answering Service serves businesses from sole proprietor to Fortune 500 corporations with our friendly staff of live telephone operators base in the United States.

Whether you need us to be your remote receptionist and handle your telephone or web inquiries, emails, schedule or cancel appointments, we can do it all remotely from our offices and do it at a fraction of the cost of a real employee in your office.

If you are just looking for someone to take overflow calls or be a part of your emergency backup plan in case of weather event, call our office today at 757-498-1177 to find out how easily we can integrate into your office.



Public or Private


Seats or staff



$1 mil. - $5 mil.






Year Founded


Countries of fulfillment




Contact information



About Answer Center: Review and comparison

Answer Center has a 100% USA-based workforce dedicated to helping you answer phone and web inquiries. Their friendly staff of live operators and receptionists can serve any size business from start-up to Fortune 500 companies. 

This BPO specializes in remote office work. Receptionists can answer phone and web inquiries, handle emails, and schedule appointments. Remotely working staff can keep your office running at a fraction of the cost of on-location employees. 

Answer Center Outsourcing

Answer Center is a 100% USA-based company. Their staff of 11-50 employees has their headquarters at 3631 Virginia Beach Blvd. They can assist clients from various locations even though they are smaller than other BPO providers.

This is a small, privately-owned company that has been around since 1980 and specializes in business-to-business telephone answering support and virtual reception.   

Answer Center’s BPO services and pricings

Answer Center offers a one-stop solution to a variety of business industries. You can get integrated web and telephone services with one easy access point from this company. 

Services offered by Answer Center are:

  • Business-to-business telephone answering support
  • Remote employees
  • Virtual receptionists
  • Telephone answering services
  • Appointment setting
  • Disaster recovery
  • Event registration
  • Information requests
  • Small business answering services

Some industries that have benefited from their services include:

  • Real estate
  • Financial services
  • Legal services
  • Medical services
  • Non-profit organizations

Answer Center’s pricing

Answer Center can offer remote reception and telephone answering services at a fraction of the cost of hiring employees directly. One way that they mitigate cost is to have Linux-based proprietary telephone answering software. 

The company offers customized packages of their services. Prospective clients can reach out to the company directly through their website to receive pricing options. They also offer a free trial of services. 

How Answer Center outshines its competition

Answer Center uses proprietary Linux-based telephone answering service software. They don’t waste thousands of dollars just to license software- savings that they pass on to clients. Linux programs don’t attract hackers like Windows-based programs. 

This BPO will protect your data with triple backups. All incoming calls are recorded for quality assurance. They also have a generator to protect your stored information in the event of prolonged power outages. 

Key executives

Executives for Answer Center are not listed on their website or social media. The company has been around since 1980. The website states that most of the senior staff has been with the company for more than ten years. 

Answer Center reviews and comparisons

Answer Center boasts of winning the Association of TeleServices International Award of Excellence for 12 years in a row. 

Employee reviews for this BPO were scarce, but there were no complaints made to the Better Business Bureau about Answer Center.

Anyone interested in 100% USA-based services may want to reach out to the firm to learn more about this company. Contacting the company directly through their website seems simple, and they offer a free trial of their services. 


Answer Center’s contact information

Answer Center’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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