$1 mil. - $5 mil.
About Answer Center: Review and comparison
Answer Center has a 100% USA-based workforce dedicated to helping you answer phone and web inquiries. Their friendly staff of live operators and receptionists can serve any size business from start-up to Fortune 500 companies.
This BPO specializes in remote office work. Receptionists can answer phone and web inquiries, handle emails, and schedule appointments. Remotely working staff can keep your office running at a fraction of the cost of on-location employees.
Answer Center Outsourcing
Answer Center is a 100% USA-based company. Their staff of 11-50 employees has their headquarters at 3631 Virginia Beach Blvd. They can assist clients from various locations even though they are smaller than other BPO providers.
This is a small, privately-owned company that has been around since 1980 and specializes in business-to-business telephone answering support and virtual reception.
Answer Center’s BPO services and pricings
Answer Center offers a one-stop solution to a variety of business industries. You can get integrated web and telephone services with one easy access point from this company.
Services offered by Answer Center are:
- Business-to-business telephone answering support
- Remote employees
- Virtual receptionists
- Telephone answering services
- Appointment setting
- Disaster recovery
- Event registration
- Information requests
- Small business answering services
Some industries that have benefited from their services include:
- Real estate
- Financial services
- Legal services
- Medical services
- Non-profit organizations
Answer Center’s pricing
Answer Center can offer remote reception and telephone answering services at a fraction of the cost of hiring employees directly. One way that they mitigate cost is to have Linux-based proprietary telephone answering software.
The company offers customized packages of their services. Prospective clients can reach out to the company directly through their website to receive pricing options. They also offer a free trial of services.
How Answer Center outshines its competition
Answer Center uses proprietary Linux-based telephone answering service software. They don’t waste thousands of dollars just to license software- savings that they pass on to clients. Linux programs don’t attract hackers like Windows-based programs.
This BPO will protect your data with triple backups. All incoming calls are recorded for quality assurance. They also have a generator to protect your stored information in the event of prolonged power outages.
Executives for Answer Center are not listed on their website or social media. The company has been around since 1980. The website states that most of the senior staff has been with the company for more than ten years.
Answer Center reviews and comparisons
Answer Center boasts of winning the Association of TeleServices International Award of Excellence for 12 years in a row.
Employee reviews for this BPO were scarce, but there were no complaints made to the Better Business Bureau about Answer Center.
Anyone interested in 100% USA-based services may want to reach out to the firm to learn more about this company. Contacting the company directly through their website seems simple, and they offer a free trial of their services.
Answer Center’s contact information
Answer Center’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information: