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3.0/5 • Glassdoor rating


Located at the gates of #Bordeaux, Atoocall is a human-sized telephone answering center NF Certified Customer Service Remote. Our services are mainly aimed at businesses, health professionals and legal professionals. Our activity covers the entire national territory. The Atoocall experience is above all a know-how of over 30 years and unparalleled professionalism at the service of our customers. From simple telephone hotline to complete outsourcing of your customer relationship (standard management, commercial reception, customer service, hotline …), we offer customized solutions that will perfectly meet your expectations according to the respect of our Atooplus charter: our Atoo common. After an audit of your telephone reception and in the respect of your specifications, our telesecretaries will offer to your correspondents a warm and professional reception (bilingual English) which will undoubtedly enhance your brand image … because you will never have a second chance to make a good first impression !



Public or Private


Seats or staff



$5 mil. - $10 mil.






Year Founded


Countries of fulfillment




Contact information



About ATOOCALL: Review and comparison

Atoocall is an all-encompassing service provider for telephone answering and everything you need to reach your professional goals. They are a pioneer in international telephoning solutions that adapt to professional BPOs in the healthcare and legal industries.

They’ve been offering comprehensive call center services since 2003. Atoocall can assist companies by providing fully personalized high-end service in English and French.

With over 17 years of experience in the industry, Atoocall has grown to incorporate multinational clients into their solution-focused thinking process. The scope of service they provide to any business scales with the needs of unique providers, letting them work with you regardless of your scope.

ATOOCALL Outsourcing

The firm takes pride in its suite of exclusive BPO services built towards assisting health professionals, justice and law officials, and other administrations. Atoocall has an intense focus on the delivery of a quality commitment whenever they work with a client.

ATOOCALL’s BPO services and pricings

Atoocall is your total call center solutions provider that offers the following services: 

  • Health professions assistance through medical telesecretaries
  • Services for jobs in justice and law
  • Assistance for companies of varying size
  • Services tailor-made for administrations using various business software (CRM, ERP)

The company provides unparalleled capability for the dedicated answering of telephones and customer service. Atoocall specializes in bilingual answering, and they understand the importance of proper customer service regardless of where your company is. The team is made up of 35 specially qualified telesecretaries.

Atoocall’s pricing

Atoocall’s pricing will depend on the clients’ requirements and business needs. However, they will always have an open contact form for basic inquiries at the bottom of each webpage. After securing service with them, you will have a special customer access area to interface with your custom solutions. 

How ATOOCALL outshines its competition

Thanks to Atoocall’s focus on quality services, they’ve been able to accommodate a wide array of different businesses at professional rates. Their BPO services include the provision of offerings like:

  • Health profession support
  • Personalized responses based on the name of your firm
  • Online appointment booking
  • Mobile application compatibility
  • Support for jobs in justice and law
  • Professionalism and discretion regarding sensitive legal proceedings
  • The assurance of not losing any call
  • Services geared towards companies and administrations
  • Standard recover and overflow call handling
  • Bilingual telephone reception

Atoocall has achieved a 96% satisfaction rate among its customers. The average time it takes for a telesecretary to respond to a customer inquiry is only ten seconds.

Key executives

Guénaël Rio (Founder)

Guénaël Rio is not only the founder of the company but is currently the managing director. His economic education allows him to lead the firm towards growth as they continue to offer select services in certain industries at the highest quality.

ATOOCALL reviews and comparisons

Atoocall is a premier BPO servicer for call center and telephonic offerings in English and French. They have a combined total of over a million calls handled and testimonials to back up the quality of their services.

ATOOCALL’s contact information

ATOOCALL’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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