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Answer United

About

Call Center Experts. Award winning quality driven. Business trained support that consists of dedicated Agents, specialized Agents,or shared Agents. Over 50 years in the industry, recognized for quality for last 20 by national call center organization ATSI . Customized programs for inbound and outbound call center support.

Headquarters

-

Public or Private

Private

Seats or staff

51-200

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Alexa ranking

21,214,047

Domain Authority

8

Site traffic

82

OA ranking

-

Glassdoor rating

2.7

CrunchBase ranking

-

Details

Executive

Scott Gignac, President

Year Founded

1965

Countries of Fulfillment

-

Sectors

-

About Answer United: Review and comparison

Answer United is a company that specializes in providing answering and call center services to clients across the United States of America. Answer United has provided diverse industries with call center services, live telephone answering, and BPO services for more than five decades.

As a versatile company, it isn’t just about the calls for Answer United. Their mission is to ensure maximal client satisfaction by customizing services to conform to their client’s individual needs. They also charge a reasonable price and supply a seamless link between company processes. 

With experience serving clients for more than fifty years, Answer United offers services across all States in the USA. Presently, the company has around 77 employees, with recent revenue numbers sitting at $14 million

Answer United Outsourcing

One virtue that has kept Answer United at the pinnacle amongst other call center services is employee satisfaction. With their employees satisfied and regularly trained, Answer United can offer you 24/7 live telephone answering services and practical technology solutions for all customer relationship needs. 

Answer United has due registrations and accreditations with bodies such as BBB(A+), an award of excellence from the Association of Teleservices International, and HIPAA compliance.

Answer United’s BPO services and pricings

Answer United is a leading company that provides the following call center and answering services:

  • 24/7 call center services
  • Training of call agent employees
  • Bilingual answering service
  • Live answering service
  • Quality management and assurance
  • Mass communication services 
  • Funeral home answering services
  • Call center
  • Ad response
  • Automated absentee service
  • Email reading and response services

The firm also provides services such as virtual receptionist, live absentee service, and help desk services to diverse industries. Its extensive client list includes property management firms, consulting and counseling firms, freelancers, government offices, and medical organizations.

Answer United’s pricing

The services offered by Answer United are numerous; hence, the cost will depend on the service needed by a client. However, the firm can assure you of cost-effective services with a monthly billing schedule. You can get a quote here.

How Answer United outshines its competition

Two major features that make Answer United thrive are employee and client satisfaction. As noted on their official website, these are what stands them out from the crowd:

  • 24/7 customer services
  • Recruiting, training, and motivating the right talents
  • Utilizing technology to provide lasting customer solutions;
  • Providing customers with varied options for answering services
  • Utilizing skills, experience, and training to provide clients with customer services that “turn efforts into effectiveness.”

Answer United secures your company’s secrets with technology with twenty-four monitoring, data archives and encrypting, and conversation recording.

Key executives

Scott Gignac (President)

Having served as the Vice President of sales and marketing for over four years, Scott Gignac became the firm’s president in 2013 and has been doing an excellent job since then.

Nicole G. (Business Development Consultant)

Nicole is a sales expert and leader who believes in making results happen in the fastest possible time. 

Answer United reviews and comparisons

Answer United is a top company providing customer call answering and retention services. They currently have no customer reviews, but you can always compare them with similar call center companies in the United States.

Answer United’s contact information

Answer United’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (800) 937-5900.

References

https://www.glassdoor.com/Overview/Working-at-Answer-United-EI_IE2429293.11,24.htm

https://www.crunchbase.com/organization/answer-united

Answer United news, podcast & articles

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Answer United videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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