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Alorica Philippines Incorporated


Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that’s just a very technical way of saying what they do, which is to make lives better one interaction at a time.

The company has 100,000 workforces strong and dedicated to delivering insanely great customer experiences to people all across the globe. Over the years, they partner with the world’s largest and most respected brands—embracing every day and every challenge with passion, performance, and possibilities.


  • The world’s largest provider of customer experiences to North American consumers.
  • 14 Countries. 130 Locations. Over 100,000 Employees. One Planet (for now).
  • Serving more than 200 Major Clients Worldwide, Including:
    • 4 of the top 5 wireless providers
    • More than half of Fortune 50 healthcare companies
    • 6 of the 10 largest banks
    • 5 of the world’s largest retailers
    • 3 of the world’s largest car manufacturers
    • 10 of the top 20 regulated utility companies
    • The largest airline on the Fortune 500 list


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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