Aidey

Verified profile
4.8/5 · Glassdoor
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OA500 Global Outsourcing Firm Index, 2026 Source Partner - inactive badge
Company at a glance
Employee range
100 - 249
Company listing
Delivery countries
2
Company listing

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Overview

Aidey is an AI-first Business Process Outsourcing company — the human layer powering the world’s most ambitious AI-native companies. We staff the last mile of customer experience, technical success, back-office operations, and sales, operating remotely from the Philippines. Every process we run is designed AI-first and finalized by a senior human, so our clients inherit better quality, faster cycles, and a lower cost base. Trusted by global brands including Nokia and Wix, Aidey is where human intelligence meets machine scale.

Sample highlight service offering of Aidey

* Customer Support
* Technical Support
* Customer Success
* Inside Sales
* Back Office Support
* Ecommerce Support
* Crypto Support
* Gaming Support
* Fintech Support
* KYC

Headquarters
Remote, Philippines
Industries
BPO, BPO industry, Business Administration

Details

Year founded
2013
Sectors
Admin Support, Back Office Support, Customer Service, Engineering & Architecture, Finance & Accounting, Full service BPO, Inbound & Outbound, Online Gaming

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Services & delivery

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About Aidey: Review and comparison

Aidey is a Business Process Outsourcing (BPO) located in Tel Aviv, Israel, specializing in flexible and cost-effective outsourcing solutions to businesses across all industries. Their tagline is, “Any solution, any industry, anywhere.” 

Established in 2013 by founder and current CEO Yaniv Varochik, Aidey has over seven years of experience finding the perfect professional for any business. Their mission is to “create economic opportunity for skilled members of the global workforce while providing outstanding services for innovative and extraordinary clients.”

Aidey is a small business with only 11 to 50 staff, and yet they continue to get great results with over 750,000 tickets resolved for their clients. Whether in their home base in Israel or their New York office, Aidey offers 24/7/365 support, so they’ll be there when you need it.

Aidey Outsourcing

Aidey takes customer service very seriously by providing the best outsourcing option available. They know choosing to outsource is a difficult decision and takes great care in showing that they care about a business’s customers as much as the company does.

Aidey is the best company and ensures that they set up the highest quality remote teams for their clients. They recently won the Top BPO Companies Agencies 2021 by Clutch and the Top BPO Company by good firms.co. 

Aidey’s BPO services and pricings

Aidey is a powerful outsourcing provider with plenty of different services, including:

  • System design and configuration
  • Management, recruitment, and training for startups
  • Content management and moderation
  • Free onboarding
  • 24/7/365 support
  • Customer feedback
  • Outbound telephone services
  • Multilingual support
  • Review monitoring

They also offer more, including customizable plans, in the hospitality, SaaS, startup, e-commerce, and other industries.

Aidey’s pricing

Depending on what industry a client is in and what their needs are will depend on the pricing. They do offer free onboarding, so recruitment, training, and management are all provided. A client that chooses Aidey won’t have to worry about paying until the system they’ve chosen is up and running.

How Aidey outshines its competition

Aidey has a simple but effective six-step process when it comes to delivering digital outsourcing.

  • Find the best professionals out there
  • Match them with innovative clients and brands
  • Manage these professionals the way they deserve
  • Help clients scale effectively
  • Enjoy what they do
  • Continue to improve the way they work

Key executives

Yaniv Varochik (Founder and CEO)

Yaniv Varochik founded Aidey in September of 2013 and is still CEO of this dynamic BPO company. He’s a powerhouse for any industry and recently sold an e-commerce store with an annual revenue of $3.5 million.

Aidey reviews and comparisons

Aidey is a powerful and innovative BPO service center in Israel. Reviews on Glassdoor are positive, with 100% of them approving of the CEO. 

Aidey stands up to the competition with its inclusive systems and support. Compared to other small BPO solutions like Trans Cosmos Information Services and Global BPO, there’s no one better suited for helping a client than Aidey.

Aidey’s contact information

Aidey’s main headquarters is located in:

Headquarters location Remote, Philippines

Further, you may virtually reach out the company through the following contact information:

LinkedIn
LinkedIn N/A
Facebook
Facebook N/A

In addition, you may email them at [email protected]

References

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