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GoTeam is an Australian company that offers outsourcing solutions through its virtual assistance platform to businesses in the UK, the US, Australia, and New Zealand.
Founded in 2014, GoTeam was initially known as GO Virtual Assistants (GO-VA). It rebranded after eight years but still retained “GO” in its name as it captures the company’s definition – setting direction, taking charge, and owning one’s destiny.
The potential difficulties of hiring freelancers helped spark the idea that would lead to GoTeam’s inception. Relatedly, Matt and Fiona Kesby’s (GoTeam’s founders) firsthand experience with a Filipino virtual assistant (VA) left a positive impression on the entrepreneurial siblings.
These factors eventually led to the Kesbys starting their virtual assistance operations in Cebu City in the Philippines.
GoTeam’s headquarters are located in Cebu City, Philippines. From its office in the heart of the Asia Pacific region, GoTeam helps its clients get the job done with measurable results.
The company strives to deliver impact-driven results to its clients and find the best possible solutions for their business needs.
The company offers a wide array of services to clients from various industries. GoTeam helps businesses connect with a global team of professionals that can help them scale faster, streamline processes, and improve output quality.
Below is a list of the roles GoTeam’s virtual assistants can fill for each industry they serve and the software they use for these positions. It is not an exhaustive list of the company’s offered services; for a complete list, visit GoTeam’s website.
Advertising and marketing
Samples of software and platforms used:
Construction and architecture
Samples of software and platforms used:
Customer service
Samples of software and platforms used:
E-commerce and retail
Sample of software and platforms used:
Finance
Samples of software and platforms used:
Book a call with GoTeam for a detailed breakdown of the company’s prices for its services.
GoTeam takes a benchmark approach to providing clients with the right talents for their unique needs. The company invests in its talent-screening process and utilizes artificial intelligence (AI) technology to better screen, hire, and retain the best talents for its high-performing teams.
Aside from its innovative candidate hiring process, GoTeam remains ahead of its competitors in ensuring the happiness and welfare of its employees. The company has in-house Chief Happiness Officers – the first of its kind in Cebu’s BPO industry – that help cultivate a purpose-driven cultural framework.
Fiona Kesby (Co-founder and CEO)
Fiona has extensive experience in recruitment and sales and leverages this in running the company.
Originally from Brisbane, Australia, she and her brother and co-founder Matt Kesby moved to the Philippines when GoTeam (then GO-VA) grew from having less than 20 employees to more than 400.
The company has positive reviews on the company review website Glassdoor and garnered a 4.7 out of 5 rating. GoTeam’s high rating on the website is corroborated by its Great Place to Work certification.
The company promotes a positive work environment where employees are encouraged to communicate openly with upper management.
GoTeam’s main headquarters is located in:
9th Floor, i1 Bldg, Jose Maria del Mar Street, IT Park, Apas, 6000, Cebu City, Cebu Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call (+63) 032 238 7448.
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