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Simply Contact is a BPO provider headquartered in Poland.
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Simply Contact is a European customer support outsourcing company serving clients worldwide, primarily in Europe. Founded in 2013, the company has successfully managed over 100 projects and trained more than 600 agents.
Simply Contact values employees by fostering excellent workplace environments and providing ongoing training. With 200-600 employees at any given time and 20 permanent trainers, the company ensures agents are equipped to excel in their roles and handle new challenges.
Headquartered in Warsaw, Poland, Simply Contact operates in the UK, Moldova, Romania, Ukraine, and Bulgaria. The company delivers services in over 20 languages, including English, at a high proficiency level.
Simply Contact specializes in a broad range of BPO and call center services, including:
Simply Contact’s pricing varies based on factors such as:
The company works closely with clients to create customized solutions tailored to their needs.
Simply Contact stands out with 24/7, year-round availability and a team of specialists with higher education degrees. The company excels in key industries, including:
Simply Contact consistently achieves high performance metrics, such as answering calls within 120 seconds and maintaining call resolution rates above 95%.
Konstantin Ryzhov (Co-Founder and CEO)
Konstantin has been with Simply Contact for eight years and has experience in startups, banking, finance, and telecommunications. He is also the co-founder and CEO of Copler, an outsourcing company that mainly works in daily operations.
Iryna Velychko (Operations Director)
Iryna is very involved in the contact center industry. She’s also the CEO of Business Contact Center Consulting and a board member of the Ukrainian Contact Center Association.
Artem Sychov (Business Intelligence Officer)
Artem has over 15 years of experience in financial analytics and strategy. He has also been in chief officer and other leadership positions with the role of a critical financial strategist.
The company provides case studies demonstrating its ability to meet client goals, increase sales, and manage high call volumes. Prospective clients are encouraged to compare Simply Contact to other European contact centers for a comprehensive evaluation.
Simply Contact’s main headquarters is located in:
ul Bonifraterska 17 , 00-203, Warsaw Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected]
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