Agents Republic

Agents Republic is a Business Process Outsourcing (BPO) company specializing in creating innovative strategies for customer support, multilingual capabilities, and reducing staffing costs. Over the span of 13 years, it has grown into a large-scale company with over 2,000 agents trained and equipped to handle projects in the following industries:

• Retail and e-commerce
• Travel and hospitality
• Technology
• Insurance, finance, and consulting
• Healthcare
• Telecommunications and media
• Automotive

Agents Republic prides itself in its standard of excellence, client-focused approach, integrity, and diverse and inclusive workplace.

The headquarters is in Vancouver, Canada, and there are also branches in Toronto and Budapest. It employs agents from all over the world to provide contact center services from native speakers. 

Agents Republic has the capabilities to work with startups, mid-sized companies, and larger multinational companies. It uses the latest technology and a cloud-based model to deliver innovative and efficient solutions.

Agents Republic can deliver excellent BPO services in the following areas:

• Customer service
• Technical support
• AI data services
• Order taking services
• Welcome and retention calls
• Booking and reservations
• Sales support

What sets Agents Republic apart from other call center outsourcing providers is its focus on investing in human interactions. It values empathy, curiosity, creativity, and intuition and integrates these factors into the call center experience. 

Agents Republic’s pricing

Many solutions come in the form of customized service packages. However, prospective clients can request a quote for specific services through the company website.

Agents Republic also provides a general guideline for estimated costs. Project Setup can range from $500-$10,000 per project. Service fees can cost between $8-$35 per hour and $500-$5,000 per month for project management services.

Agents Republic has a very diverse reach and can offer services in 150 different languages and dialects. It also has clients in 127 countries, making Agents Republic well-experienced in working in international and multilingual environments. 

This company also has an A+ rating with the Better Business Bureau. It strives to “make people’s lives better with remarkable customer experience” and provides an omnichannel contact center that utilizes all types of communication to serve clients’ customers with excellence.

David L. Papp (Founder and CEO)

David L. Papp has years of experience in the contact center industry. Before Agents Republic, he worked with CloudAgents and developed it from its small beginnings. 

Adam Antal (Co-Founder, CSO, and VP Sales)

Adam Antal has over 12 years of experience in international business. He has worked in the financial and investment industry and has a strong connection to global contacts. 

Gabor Csepei (Director of Finance)

Gabor Csepei has 13 years of experience in accounting and managing and developing systems for finances. He also has a diverse background in leading and working in various industries.

Agents Republic is a multilingual contact center provider with an international clientele. We don’t have reviews for this company, so we recommend comparing it to other large-scale contact center providers located in Canada that provide services in many different languages.

Agents Republic’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.agentsrepublic.com

LinkedIn http://www.linkedin.com/company/agentsrepublic

Facebook https://www.facebook.com/agentsrepublic

In addition, you may email them at [email protected] or call 16042108100.

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