Synapsis

Synapsis Smart Outsourcing is a business process outsourcing (BPO) company that offers a complete portfolio to clients through expertise in various industries. Since 2002, they’ve been providing excellent service and effective outsourcing solutions to companies around the world. 

This BPO company focuses on providing innovative solutions to client problems, even when tackling the most complex issues. Whether it’s something that’s a quick fix or something that will take more time, they’re able to handle it. They tailor their approach to suit each client separately. They believe there is no “one size fits all” approach. 

Through 17 years of experience in the industry, Synapsis Smart Outsourcing may have started its business in Uruguay but has since expanded to helping clients in all different time zones. With anywhere from 200 to 500 employees, the company’s annual revenue is approximately $48 million.

The BPO company takes pride in fully understanding its clients’ business model, industry, and systems to ensure they provide the proper solutions to any issues. They also have an easy-to-use contact form on their website where you can reach customer support at any time. 

Synapsis Smart Outsourcing belongs to Quantik, who has over 20 years of experience helping various organizations achieve their business goals.

Synapsis Smart Outsourcing provides a variety of BPO services, including: 

• Outsourcing services
• Customer support
• Tech support
• Revenue generation 
• Lead qualification
• Document management 
• Data digitization 
• Sales channel management 

They also provide more in-depth back-office services, including activation of services and shipping returns if applicable. 

Synapsis Smart Outsourcing’s pricing

Like many BPO companies, Synapsis Smart Outsourcing does not list its pricing on its website. This could be because their prices may vary depending on services needed or to encourage clients to reach out. If you’re interested in seeing pricing for their services, you’ll want to reach out to them via email.

The company takes pride in understanding the business model and needs of its clients. Over the past 17 years, they’ve been able to retain and secure more clients by:

• Being ISO 9001 certified 
• Having over 400 collaborators 
• Helping a client identify their business growth opportunities 
• Building strong and meaningful relationships with clients 

Synapsis Smart Outsourcing stands out from its competition through these methods, and Clutch has also recognized them as one of the top BPO companies in Uruguay.

Cr. Sebastian Sosa (CEO)

Cr. Sebastian Sosa has been the CEO of Synapsis Smart Outsourcing since 2019. Before landing the CEO role, he worked in a CFO capacity within the BPO industry for over 15 years. His experience as CFO has benefited him in his relatively new CEO capacity.

Synapsis Smart Outsourcing is a customer-centered BPO agency that focuses on growing a business. While there aren’t many reviews available for the agency, the website states they have over 95%, satisfied customers. You can compare this BPO agency to other mid-sized agencies located in South America.

Synapsis’ main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

Website https://www.synapsisbpo.com

LinkedIn https://www.linkedin.com/company/synapsis-bpo/

Facebook N/A

In addition, you may email them at [email protected] or call (598) 2908 5091.