The Call Gurus

As an up-and-coming business process outsourcing (BPO) company in Mexico, Call Gurus operates as a call center for companies worldwide. Headquartered in Guadalajara, the firm is staffed with upwards of 200 English-speaking employees who service various industries.

As they state on their company website, Call Gurus can enhance its sales by maintaining customer relationships. In many sectors, customer service is key to a business’s success. Having the appropriate level of communication between staff and customers is pertinent to business longevity.

Due to the global staffing shortage and the increase in the need for virtual and phone assistance, the need for call center operation assistance is at an all-time high. Therefore, companies like Call Gurus will likely continue to expand in the near future.

As a BPO, Call Gurus emphasizes clear and fluent English speaking skills. Because many of the companies they service utilize the English language, it is essential to have operations staff thoroughly understand the language.

The individuals behind the company have extensive experience in outsourcing operations and have worked with large corporations before taking on leadership roles at Call Gurus. Having the background and drive propelling the company forward has brought the firm to the level it is at today.

As a call center outsourcing company, Call Gurus offers various services related to multiple industries and sectors. Some of these offerings include:

• Appointment Scheduling
• Reservation Services
• Inbound Calls
• Outbound Calls
• Call Center Management
• Online Chat Support
• Text Assistance Support
• Social Media Management
• Artificial Intelligence Services and Chat
• Customer Relationship Management
• Lead Generation
• Lead Verification
• Compliance Regulation

This list is not exhaustive of all services provided to clients and companies that Call Gurus partners with due to the constantly evolving demands in the industries served.

Call Gurus pricing

Due to the bespoke nature of the services provided, the firm does not offer pre-packaged selections on its company website. It is recommended that prospective clients reach out to a customer service representative for an individual quote. 

The expertise that comprises the leadership of Call Gurus is what helps them to be at the top-ranking level that they are in the BPO industry. The years of experience and education elevate the services provided to the clients and companies served. Additionally, the 24/7 availability that the firm offers sets it apart from other outsourcing call centers.

Travis Prouty (CEO)

Travis Prouty has been with Call Gurus since 2018. He has served in the capacity of CEO since starting with the company. 

With low turnover and many positive reviews from current and past customers, Call Gurus is a top choice for those looking for assistance in call center operations. Prospective clients can compare the company to organizations such as Call Box BPO, Center Partners, and VIP Desk.

The Call Gurus’ main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

Website https://www.thecallgurus.com

LinkedIn https://www.linkedin.com/company/the-call-gurus/

Facebook N/A

In addition, you may email them at [email protected] or call 888-510-8140.