Transcosmos

Verified profile
3.2/5 · Glassdoor
OA500 Top 500, 2026 Source Partner - inactive badge
Company at a glance
Employee range
10000+
Company listing
Annual revenue
$1 bil. - $5 bil.
Company listing
Delivery countries
5
Company listing

Explore the intelligence behind Transcosmos

From company facts to your next conversation.

Go deeper in OA Explorer. Research decision-makers, track company changes and build your shortlist.

Open Transcosmos in OA Explorer

Overview

transcosmos’ business is uniting people and technology to provide exceptional customer experiences. Our US operations were established to both build on the rich customer experience history of our Japanese parent company in Tokyo and implement new and innovative technologies into our global platform. This combination of historical success and innovation is driven by our unerring focus on client, customer, and employee satisfaction.

Headquarters
Sunshine 60 Bldg. 3-1-1, Higashi-Ikebukuro, Toshima-ku, Tokyo 170-6016 Japan, Tokyo
Ownership
Private

Details

Year founded
1965
Sectors
Full service BPO

Workforce & hiring

Scale & company milestones

Annual revenue

$1 bil. - $5 bil.

Company listing

Leadership & connections

Executive appointments

View executive appointments and employment history in OA Explorer.

Explore executive movement

Executive contacts

OA EXPLORER

Executive profiles

Explore executive profiles by function and seniority, then check contact availability in OA Explorer.

  • Role and function filters
  • Profile and employment history
  • Contact details with member access

Available with OA Explorer

Explore executive contacts

Contact availability depends on the record and your membership.


About Transcosmos: Review and comparison

Transcosmos is a Japan-based innovative call center solutions and Business Process Outsourcing (BPO) services provider. Started in 1985, Transcosmos aims to create a “one-stop next-generation outsourcing services.” They have proven commitment to this cause by efficiently providing an impressive list of services that is currently unmatched by any other BPO.

Transcosmos covers over 31 countries and supports 23 languages. This capacity has earned it over 800 clients worldwide and numerous awards—the most prestigious of these being the “Global Outsourcing 100 Leaders Award” for three years running.

This reputation and commitment to service have allowed Transcosmos to be worth an impressive annual revenue of $2.9B with more than 10,000 employees.

Transcosmos Outsourcing

Transcosmos pride is the trust it has earned from the community. Their work is transparent and prioritizes uplifting the company over profits. Transcosmos does this by doing an “intensive investigation” of all their client’s company divisions and offering trusted consultation on what services are necessary.

Transcosmos’ BPO services and pricings

According to the Transcosmos brochure available on the firm’s website, the services they offer are dependent on the region. Here is an overview of what Transcosmos provides. Check to see whether the service you desire is offered in your region or not:

  • Website platform development and 
  • Research and analysis consulting 
  • Sales and SCM finance documentation
  • Global e-commerce one-shop
  • System development 
  • Integrated marketing; and
  • Accounting, procurement HR.

The firm offers its services to more than 40 countries and regions all around the globe.

Transcosmos’ pricing

Transcosmos’ pricing molds itself to the needs of the client. This is why they prefer to give pricing details through direct communication with clients. However, the cost of hiring daily assistants is clearly stated as $900. According to Clutch, Transcosmos allows a minimum project size of $1000, and their average hourly rate is $25/hour.

How Transcosmos outshines its competition

Transcosmos sets itself aside from the rest of the game by staying true to 3 primary values:

  • Commitment to all their clients;
  • Commitment to their employees at all levels;
  • Commitment to their shareholders and society; 

Transcosmos builds solid partnerships with their clients based on mutual trust and respect. The needs of the client are treated with seriousness, and Transcosmos sticks to the highest level of professionalism with their clients of all kinds. Transcosmos also values their employees and takes their progress seriously, basing growth on a clear and fair meritocracy.

Key executives

Koki Okuda (Co-CEO)

Koki Okuda is the founder of Transcosmos. He is the co-CEO and Representative Director at Transcosmos. He brings experience from his previous roles of President and Representative Director at booth J-Stream, Inc and E-Ventures, Inc. His skills in management and investment have been pivotal in steering Transcosmos towards its current success.

Transcosmos reviews and comparisons

Koji Funatsu (Chairman and Co-CEO)

Koji Funatsu is also the chairman of the Call Centre Association in Japan. Before joining Transcosmos, Koji Funatsu was an auditor at Walker Plus KK and Chara-Ini Corp. His expertise also earned him a spot at Kadokawa Future Publishing KK. His versatility and eye for opportunity have helped drive Transcosmos to where it stands today.

Transcosmos’ contact information

Transcosmos’ main headquarters is located in:

Headquarters location Sunshine 60 Bldg. 3-1-1, Higashi-Ikebukuro, Toshima-ku, Tokyo 170-6016 Japan, Tokyo

Further, you may virtually reach out the company through the following contact information:

Facebook
Facebook N/A

In addition, you may email them at [email protected] or call 310-630-0072.

References

Find Transcosmos decision-makers

Explore executive profiles, contact availability and company activity in OA Explorer.

Explore Transcosmos in OA Explorer

No news, podcast & articles available for this BPO

Browse the latest coverage from Outsource Accelerator.

Visit OA News

More company data in OA Explorer

OA Explorer member research
Your researchPublic profileWith OA Explorer
Company fundamentalsFacts, services & reported financialsEnriched profiles & advanced filters
Workforce & hiringSelected summaries & broad distributionsDetailed breakdowns, history & tracked vacancies
People & connectionsPublished biographies & movement summariesExecutive research & permitted contact access
News & business signalsOA articles & selected themesFull tracked timeline, sources & classifications
Ongoing researchBrowse individual company profilesSaved accounts, monitoring & controlled exports

Research more companies in OA Explorer

Explore executive contacts, hiring activity and company changes across the outsourcing industry.

Company research

Explore company profiles, workforce trends and hiring activity.

OA Explorer company directory with company search and filters Company search

Account monitoring

Save companies and follow their latest activity and changes.

OA Explorer signals overview with hiring and workforce tools Company signals
Explore OA Explorer
Close
Enlarged image
Contact us illustration

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.

Close