Skymax Contact Center Inc.

SkyMax Services provides telemarketing and customer service outsourcing for clients around the world. Its largest clients include enterprise organizations in the telecom, travel, medical, and retail sectors. The company’s operations are located in Brooklyn, New York City, and Santiago, Dominican Republic.

The company’s services include both inbound and outbound call center operations. In addition, SkyMax Services specializes in the development of Amazon-based eCommerce businesses. 

With SkyMax Services, your sales, customer service, and technical support operations are handled with professionalism and efficiency at a fraction of the cost of in-house call center processes.

SkyMax Services Dominican Republic’s staff speak fluent, accent-free English and have extensive training on their service accounts. Management also supervises calls and coaches agents for performance improvement, resulting in excellent ratings from its clients

The firm’s technology allows it to display caller ID information for any company and location. By working with SkyMax Services, businesses gain a seamless line of communication with their customers.

In addition to caller ID capabilities, SkyMax Services can also play any branded phone messages for the caller while they are on hold or in the call queue. The company can afford the latest call center technology because it services an extensive client list.

SkyMax’s pricing

The cost of staffing a call center in the United States is enormous, including commercial space, technology, utilities, and employee compensation. However, SkyMax Services already has the infrastructure to provide these services at a fraction of the cost. The fees are flexible and based on the services selected, such as customer service or sales.

• Employs trained professionals that specialize in the required areas, such as technical support or sales. 
• Specializes in call center business processes, including training agents, monitoring calls for quality assurance, and maintaining technology.
• The large-scale operation allows the company to pass operational efficiencies onto clients.
• Provides flexibility: Clients can start and stop service as needed without incurring hefty fees or overhead expenses.
• The company’s services provide seamlessness, so customers feel like they are talking directly to the client company.
• Experience servicing many industries, including telecom, travel, shipping, and eCommerce.
• Expertise in helping the growth of Amazon-based businesses.

Abe Greenfield (Integrator) 

Abe Greenfield has served as the Integrator for SkyMax Services since 2018. He ensures the highest quality service for clients and the bridge between customers and the call center operation in Santiago, Dominican Republic. He brings almost two decades of industry experience to SkyMax Services, having served as President of Dollar Phone for 17 years.

By hiring SkyMax Services, you have the flexibility to start a call center for your business right away and stop the service when it is no longer needed. Because of this, there is no costly overhead to drag down your profits.

Many businesses have benefited from outsourcing their customer service to Skymax. With a team of professionals that are focused on your customer’s needs, your business can expect to see better performance and sales growth in no time.

Skymax Contact Center Inc.’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website http://www.skymaxservices.com/

LinkedIn https://www.linkedin.com/company/skymax-contact-center/

Facebook https://www.facebook.com/skymaxdom

In addition, you may email them at [email protected] or call 1-888 689-1728.

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