411

411 BPO is a relatively small vendor on the BPO market with fewer than 500 employees and less than $5 million in revenue. However, this company has been experiencing fast growth since its creation in 2014.

This BPO provider operates a call center that specializes in helping small and medium businesses. Most of its clients are in the US. By focusing on small and medium businesses, 411 BPO has gained valuable expertise in solving the issues that are unique to startups and small companies.

411 BPO is more than a call center. It’s a partner for success that can take over marketing tasks so you can focus on other important things.

411 BPO has its headquarters in the province of Cebu, in the Philippines. It’s a popular spot for BPO providers because the province has a young and dynamic workforce. 411 BPO also has offices in the US and Europe.

411 BPO helps small and medium businesses with the following services:

• Telemarketing. 411 BPO’s call center is a great option if you need help with inbound or outbound calls. From sales calls to customer services, this vendor has a wide range of experience.
• Digital marketing. Do you need help with growing your online presence? You can create a customized bundle with services like internet ads or online marketing.
• Customer relations. You can trust 411 BPO to create and maintain strong relationships with your customers. From collections to customer retention, you can use different strategies to grow your customer base.
• More. You can get help with other processes, such as recruiting new employees or conducting quality audits.

411 BPO‘s pricing

This vendor doesn’t have any information available about its prices. You’ll have to fill out a contact form to find out more about the services you’re interested in.

This BPO provider outshines the competition through a variety of training programs. Operators go through an advanced training program when they start working for a new client. This training ensures that operators use the right tone and branding strategies when they represent your business.

411 BPO also stands out by valuing collaboration. You’re not merely outsourcing tasks. You’re working with a partner who is striving to achieve the same goals as you. From taking over time-consuming processes to helping you plan for the future, this vendor is a partner that will help you succeed.

We should also mention the cost. 411 BPO caters to small and medium businesses and offers budget-friendly solutions.

Emily Faustino (Associate Site Director)

Emily Faustino is one of the key people who oversees call center operations.

There are a few reviews for 411 BPO available online. This vendor has a score of 4.3 on Google reviews, which indicates that a majority of clients are happy with the services offered.

Reviews written by employees are overall positive. There are mentions of team leaders who could do a better job, but a lot of employees describe the workplace as fun and productive.

411’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.411bpo.com

LinkedIn http://www.linkedin.com/company/411-bpo

Facebook https://www.facebook.com/411bpocebu

https://www.glassdoor.com/Overview/Working-at-411-BPO-EI_IE3920651.11,18.htm

https://www.crunchbase.com/organization/411-bpo