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Flatworld Solutions

4.1/5 • Glassdoor rating

Overview

Established in 2002, at the dawn of the new millennium that ushered in Globalisation 3.0, Flatworld Solutions is the quintessential global business services and outsourcing partner with 18000+ clients in 167 countries. Our team of 5000+ skilled professionals offer 14+ services from delivery centres located in India, Philippines, the US, and the UK.
The world is getting flatter every day and the level playing field has opened up endless possibilities for businesses across the world. Strategic partners who deliver world-class outsourcing services, business consulting, and IT solutions play a major role in the success of such businesses. By leveraging technology and domain expertise, Flatworld Solutions has enabled organizations achieve, and in many cases exceed, their objectives.

What Flatworld Solutions offers its clients

Global delivery centers offering our clients pricing and timezone advantages. We are an ISO certified global BPO company, with vast experience in outsourced solutions. Our experienced teams offer high-end services across various domains. We have over 3500 employees and completed over 18,000 projects.

How Flatworld Solutions outshines the competition

Experience and expertise set us apart from our competitors. We can provide testimonials and success stories of hundreds of customers who have transformed their businesses through our services.

Flatworld Solutions company structure

Mention privately held org ... private equity investment ...

Sample highlight service offering of Flatworld Solutions

Flatworld Solutions started as a website that addressed the outsourcing needs of customers way back in 1999, when outsourcing was still very new. We have grown into a multinational organization with customers across the globe.

Headquarters

116 Village Blvd, Suite 200 Princeton,NJ United States, 08540

Public or Private

private

Seats or staff

5000-9999

Revenue

$1 bil. - $5 bil.

Industries
  • Advertising & PR
  • Construction Renovation
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Education
  • Educational Businesses
  • Entertainment
  • Financial Services
  • Game Dev & Support
  • Hardware Tech/IT
  • Healthcare
  • Insurance
  • Legal
  • Manufacturing
  • Media Publishing
  • Non Profit
  • Others
  • Recruiting Staffing
  • Retail
  • SaaS
  • Software Tech/IT

Details

Executive

Anand Mathew, CEO- Global Shared Services

Year Founded

06/02/2002

Countries of fulfillment
  • India
  • Philippines
  • United States
Sectors
  • Admin Support
  • Agency Contract Partner
  • Animation & Multimedia
  • Build-Operate-Transfer
  • Customer Service
  • Digital & Content Marketing
  • Engineering & Architecture
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Office Leasing
  • Output-based
  • Outsourcing Consultancy
  • Seat Leasing BPO
  • Software & Application Development
  • Specialized BPO Vertical
Contact information

800-514-7456

general.info@flatworldsolutions.com

https://www.flatworldsolutions.com


About Flatworld Solutions: Review and comparison

Flatworld Solutions is a global leader in IT, business consulting, and outsourcing services. This firm has been helping organizations across industries drive growth, reduce costs, and streamline operations since 2004. 

Since its launch, Flatworld Solutions has focused on using technology to break down geographic barriers and deliver measurable business impact.

Flatworld Solutions’ main headquarters is in New Jersey, USA, where it leads global sales and client engagement efforts. The company’s operational strength flows from Flatworld’s key delivery centers in India and the Philippines, where skilled professionals combine deep domain knowledge with process excellence to support clients worldwide.

This BPO’s strategic approach, combined with Six Sigma-driven processes, positions it as a top choice for businesses seeking agile, scalable, and high-quality outsourcing solutions.

Flatworld Solutions Outsourcing

Flatworld Solutions delivers world-class outsourcing services through a strategically distributed global delivery model. 

With centers across Asia, the US, and the UK, it leverages top regional talent and stable business environments to support diverse client needs. Each location is equipped with built-in redundancies, enabling smooth operations during high-volume periods and market shifts.

Flatworld Solutions’ teams consist of skilled professionals, from executives to business heads, who drive consistent results across various sectors. 

Flatworld Solutions’s BPO services and pricings

Flatworld Solutions’ outsourcing solutions are composed of an array of specialized services, including:

  • Call Center Solutions

    • Inbound Call Center Services
    • Outbound Call Center Services
    • Virtual Assistant Services
    • Technical Support Outsourcing
    • Call Center Quality Monitoring
    • Content Moderation Services
    • CCTV Monitoring Services
    • Email Support Services
    • Live Chat Support Services

  • Engineering Solutions

    • Architectural 3D Modeling, Drafting, and Rendering Services
    • Civil 3D Modeling, Drafting, and Rendering Services
    • Structural 3D Modeling, Drafting, and Rendering Services
    • Mechanical Engineering Services
    • BIM Services
    • Revit Services
    • CAD Services
    • CAD Conversion Services
    • 2D Drafting Services
    • Millwork Drafting Services
    • Retail Store Design Services
    • MEP Services
    • 3D Modeling Services for OEM Manufacturers
    • 3D Modeling Services for Visual Merchandising Manufacturers
    • AutoCAD Drafting Services
    • CAD Design Services

  • Software Development Solutions
    • Software Development Services
    • Mobile Application Development Services
    • Enterprise Software Development
    • E-commerce Development Service
    • Software Testing Services
    • Automation Services
    • Cloud Services
    • IT Infrastructure Management
    • IT Staffing Services
    • Database Consulting Service
    • Virtual Global Capability Center
  • Finance & Accounting Solutions

    • Accounting Services
    • Financial Planning & Analysis
    • Bookkeeping Services
    • Tax Management and Tax Preparation
    • CPA Services
    • CFO Services
    • CPA Bookkeeping Services
    • Audit Support Services
    • Accounts Payable Services
    • Accounts Receivable Services
    • Fixed Asset Management
    • Payroll Management Services

  • Mortgage Support Solutions

    • Mortgage Loan Servicing
    • Mortgage Process Automation Services
    • Mortgage Underwriting Services
    • Mortgage Loan Processing Support Services
    • Mortgage Appraisal Support Services
    • Mortgage Title Support Services
    • Mortgage Automation Solutions
    • Reverse Mortgage Support Services
    • Mortgage Post Closing Support Services
    • Digital Marketing Services for Mortgage
    • Mortgage Compliance Services
    • Reverse Mortgage Support Services

  • Healthcare BPO
    • Medical Billing Services
    • Medical Coding Services
    • Revenue Cycle Management Services
    • Medical Transcription Services
    • Insurance Eligibility Verification Services
    • Medical Accounts Receivable Services
    • Teleradiology Services
    • Medical Data Entry Services
    • Healthcare Call Center Services
    • Healthcare Software Development Services
    • Healthcare Back-office Support Services
    • Medical Answering Services
    • EMR Data Entry
    • EMR Data Migration
  • Creative Solutions
    • Video Editing Services
    • Graphic Design Services
    • Exhibition Design Services
    • InDesign Services
    • Magazine Design Services
    • PowerPoint Design Services
    • Prepress Services
    • Illustration Services
    • Real Estate Video Editing Services
    • Wedding Video Editing Services
    • Animation Services
    • Artwork Services
    • DTP Services
  • Data Solutions

    • Data Entry Services
    • Data Annotation
    • Image Annotation Services
    • eBooks Conversion Services
    • Document Digitization Services
    • Data Processing Services
    • Data Conversion Services
    • OCR Services
    • Data Extraction Services
    • Offline Data Entry Services

  • Insurance BPO

    • Applied Epic Training Services
    • Certificate of Insurance (COI) Services
    • Insurance Back Office Services for Agencies
    • Insurance BPO Services for Carriers
    • Insurance BPO Services for MGAs
    • Insurance Back Office Management Services
    • QQCatalyst Management Services
    • Insurance Claims Management Services
    • Insurance Accounting Services
    • Insurance Eligibility Management Services
    • Underwriters and Operations Team

  • Photo Editing

    • Portrait Retouching Services
    • Photo Retouching Services
    • eCommerce Photo Editing Services
    • Fashion Photo Editing Services
    • Clipping Path Services
    • Real Estate Photo Editing Services
    • Wedding Photo Editing Services
    • Photo Restoration Services
    • Adobe Photoshop Services
    • Jewelry Photo Editing Services
    • Photo Manipulation Services
    • Image Enhancement Services
    • 360 Panorama Image Stitching Services
    • Background Removal Services
    • HDR Photo Editing Services
    • Perspective Correction Services
    • High-End Retouching Services
    • AI-Powered Photo Editing Services

  • Data Science

    • Data Engineering Services
    • Artificial Intelligence Services
    • Business Intelligence Services
    • Data Analytics Services
    • Business Analytics Services
    • Machine Learning Services
    • Deep Learning Services
    • Natural Language Processing Services
    • Data Science Consulting Services

  • Automation Solutions 
  • Research & Analysis
  • Customs Brokerage 
  • Transcription Services 
  • Legal Process Outsourcing 
  • Logistics Services 
  • Translations Services

Flatworld Solutions’ pricing

Schedule a consultation with Flatworld Solutions to learn more about its services and pricing.

How Flatworld Solutions outshines its competition

Flatworld Solutions’ team brings more than services, as they bring: 

  • Client-centric mindset. Flatworld operates as a true extension of each client’s team, taking time to understand goals, challenges, and long-term vision to deliver results built on trust.
  • Ownership and accountability. Every Flatworld professional takes full responsibility for project outcomes, treating client success as their own mission.
  • Agile and driven workforce. The team adapts quickly to market disruptions, acting as a competitive edge for clients in fast-changing industries.
  • Opportunity-focused execution. Rather than react to problems, Flatworld uncovers hidden opportunities that create value and boost profitability.
  • Purpose-driven culture. Flatworld’s commitment to stakeholders (i.e., clients, employees, shareholders, and communities) fuels a strong sense of purpose that reflects in every project.

This approach empowers clients to thrive in an unpredictable world.

Key executives

Jacob William (CEO)

Jacob drives the company’s global vision by building exceptional leadership teams. He has a unique ability to attract and engage top talent, empowering employees at every level. 

Jacob also expertly combines modern technologies like Big Data and Cloud Computing to deliver practical, valuable solutions for clients.

Flatworld Solutions reviews and comparisons

Flatworld Solutions features client testimonials on its website. Here are a few examples of what its customers have to say:

“The quality of the transcripts I received was of good quality and the timeliness of the work was excellent. I have recommended your service to fellow researchers who may need transcribing services.”

Nicole, Student, Australia

“The services that Flatworld Solutions provided helped us achieve substantial cost and time savings on several difficult projects. Their prompt attention to our requests and attention to detail are excellent.”

— Senior Vice President, Automotive & Transportation Industry Solutions Group

Flatworld Solutions’s contact information

Flatworld Solutions’s main headquarters is located in:

116 Village Blvd, Suite 200 Princeton,NJ United States, 08540

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at general.info@flatworldsolutions.com or call 800-514-7456.

References

https://www.glassdoor.com/Overview/Working-at-Flatworld-Solutions-EI_IE404598.11,30.htm

https://www.crunchbase.com/organization/flatworld-solutions

Flatworld Solutions news, podcast & articles

Flatworld Solutions videos & images

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Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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