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2cantalks

Overview

We are a specialized BPO partner dedicated to elevating sales and customer experiences for ambitious B2B organizations.
Our team brings more than 20 years of frontline sales leadership experience from global leaders including SAP, Adobe, and Salesforce. We combine this deep strategic expertise with over a decade of proven customer care excellence to design and deliver integrated programs that drive results across the entire customer lifecycle—from lead generation and business development to ongoing support and retention.
What sets us apart is our practical, results-oriented approach. We don’t just outsource tasks; we transform sales operations and customer journeys using data-driven strategies, advanced processes, and a relentless focus on measurable business impact and ROI.

What 2cantalks offers its clients

Our BPO stands out because everything is fully in-house—from the agents on the phones/emails/chats to the entire management team that oversees day-to-day operations, training, quality, and performance. Unlike many traditional BPO providers (especially offshore or third-party ones), we don't layer on external managers, subcontractors, or distant oversight. This "all-in-house" model gives our clients several unique advantages that directly impact quality, alignment, and results.

How 2cantalks outshines the competition

We deliver outsourced B2B sales and customer care with in-house excellence—everything from agents to management to our dedicated QA team is fully internal. No layers, no subcontractors, no quality gaps.
You get enterprise-grade expertise (20+ years from SAP, Adobe, Salesforce), real-time coaching, superior consistency, and measurable ROI—without building the team yourself. It feels like your own premium extension, but leaner and faster.

2cantalks company structure

We are a family owned BPO based primarily out of South Africa.

Headquarters

237 OR Thambo Parade, 4001, Durban, Kwazulu-Natal

Public or Private

private

Seats or staff

200

Revenue

-

Industries

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Details

Executive

-

Year Founded

2022

Countries of fulfillment
  • Mexico
  • South Africa
  • United States
Sectors

-

Contact information

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yolande@2cantalks.com

https://2cantalks.com/

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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