Seteinfo

Headquartered in Ecuador, Seteinfo provides business process outsourcing (BPO) services through its call center operations. Using technological advances and virtual assistants, they help companies worldwide to satisfy customer needs and overflow call assistance.

As stated on their company website, Seteinfo offers a contact center specializing in a client’s exact needs. This mission statement means that the firm will adapt its processes and procedures to implement the precise solution needed for its clients and the businesses they serve.

Founded in 1995, Seteinfo has only ten employees on its staff roster. Being a small-sized BPO, they can’t offer the high level of service that other organizations can. However, they do provide highly-trained customer service professionals that can meet a multitude of requirements for clients.

Located in an untapped market for outsourcing, the company provides services both globally and to the local area. Having a primary benefit of call center operations allows them to support global companies on a virtual level.

Despite having a small staff compared to other outsourcing companies, Seteinfo prides itself on an intense work ethic and dedication to their client’s gratification. As a result, they are likely to grow along with the demand for outsourcing services worldwide.

The company focuses on customer service and provides a wide array of products and offerings for prospective and current clients. Some of these include:

• Claims Support
• Phone Support
• Call Center Operations
• Scheduling Assistance
• Call Center Management
• Customer Service Management
• Attention of Orders
• Commercial Development
• Collection Management
• Payment Management
• Market Studies
• Back Office Assistance
• Administrative Aid
• Account Assistance
• Staff Support
• Database Management

This list is not comprehensive, as the company routinely integrates new business trends into its service offerings. As a result, the company continually adds new options for clients to take advantage of when needed.

Seteinfo’s pricing

Due to the custom nature of the support packages offered to clients, the company does not provide generic pricing on its company website. To get a quote specifically tailored to your unique situation, you should reach out to the company and speak to a representative.

Seteinfo has partnerships with other BPO companies in Ecuador that provide solutions to other corporate issues. Having relationships with providers of cloud storage solutions and social media assistance allows the company to obtain referrals from a broad spectrum of clients. This dynamic helps them to stay at the top of the rankings for customer services in the field.

Mario Sánchez Méndez (CEO)

Mario Sánchez Méndez has been with Seteinfo since its inception. In July 2017, he took over the role of CEO and now oversees all operations in the company.

Gabriela Torres (Country Manager)

Gabriela Torres has only been with Seteinfo since July of 2021. Since coming to the company, she has fulfilled the role of Country Manager, working alongside a team and executive leadership to keep operations moving efficiently.

As a long-standing operation in Ecuador, Seteinfo has made a name for itself in the industry and the country’s citizens. Partnerships with other BPO’s has allowed the company to expand over the years and will likely enable it to continue growing for years to come.

Seteinfo’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.seteinfo.com

LinkedIn http://www.linkedin.com/company/seteinfo

Facebook https://www.facebook.com/seteinfo/

In addition, you may email them at [email protected] or call 999927941.