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TREC Australia is an Australian-owned outsourcing company with operations in the Philippines. It helps businesses add offshore talent to customer service, technical support, contact centre and back-office functions.
Its customer care services cover inbound and outbound telephone, chat, web and email support, with client-specific agent training and reporting. Back-office services include account maintenance, database management, order processing, billing and reminders, data entry and other customer administration tasks. TREC says it works with clients to define service measures, scripts and workflows for their teams.
TREC Australia Pty Ltd’s main headquarters is located in:
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