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Mars BPO

4/5 • Glassdoor rating

Overview

Mars BPO is a call center and business process outsourcing company helping businesses manage customer support, sales, and back-office operations.

Headquartered in Islamabad, Mars BPO has additional branches across Islamabad, Rawalpindi, and Karachi. The company was established in the early 2010s and has been named to Pakistan’s Top 100 Highest Export Remittance list.

Mars BPO supports clients across healthcare and Medicare, insurance, energy and HVAC, MVA claims, U.S. ACA programs, and home improvement services.

What Mars BPO offers its clients

Mars BPO provides call center and outsourcing services covering customer support, sales, lead generation, and back-office operations.

BPO Solutions – Provides managed outsourcing support across different business functions.

Call Center Solutions – Handles inbound and outbound customer calls and communication.

Lead Generation & Business Development – Supports businesses with lead generation and sales pipeline development.

Customer Support & Back-Office Operations – Provides ongoing customer service and administrative support.

Telesales & Marketing – Handles outbound sales and marketing campaigns for businesses.

How Mars BPO outshines the competition

Mars BPO differentiates itself through its multi-location operations, experience with specialized programs, and recognition within Pakistan's export services sector.

National recognition. Mars BPO has been named to Pakistan's Top 100 Highest Export Remittance list.

Multi-branch operations. The company operates multiple branches across Islamabad, Rawalpindi, and Karachi.

Specialized program experience. Mars BPO supports specific U.S. programs, including ACA and MVA claims, alongside its broader call center services.

Range of outsourcing services. Its capabilities cover customer support, lead generation, telesales, marketing, and back-office operations.

Industry-specific support. Mars BPO works across healthcare, insurance, energy and HVAC, home improvement, and other specialized sectors.

Mars BPO company structure

Mars BPO is headquartered at Mars Capital, Street No. 3, Business Square, Block A, Gulberg Greens, Islamabad, Pakistan. The company also operates branches in Islamabad, Rawalpindi, and Karachi.

The company was established in the early 2010s and operates as a private BPO and call center provider.

Sample highlight service offering of Mars BPO

Call Center Solutions

Mars BPO provides inbound and outbound call center support for businesses that need additional capacity for customer communication and sales activities. Its call center services can support programs across industries such as healthcare, insurance, energy and HVAC, and home improvement.

Headquarters

424 S Pine St Nampa ID 83686, 83686, Nampa, Pakistan

Public or Private

private

Seats or staff

1000-4999

Revenue

$5 mil. - $10 mil.

Industries
  • Healthcare

Details

Executive

-

Year Founded

2012

Countries of fulfillment

-

Sectors
  • Customer Service
  • Full service BPO
Contact information

+92 315 9833759

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https://www.marsbpo.co

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,700+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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