Telemarketing Outsourcing is an outbound calling services provider based in San Juan, Puerto Rico. The company supplies trained telephone agents who run outbound calling campaigns for businesses, and it presents itself as an American-run operation that understands the needs of companies that want to reach prospects at low cost.
Its core service is outsourced outbound calling. Clients hire experienced agents who follow the client’s own campaign scripts for sales outreach, prospecting and general communication. According to its website, the company has more than 3,000 seasoned telephone representatives and 15 years of outbound telemarketing experience.
The engagement model is designed to be simple and low-commitment. Clients can interview and select their own team, setup is fast, and agreements run week to week with no long-term contracts, so clients can cancel at any time. The company offers a free consultation to scope each campaign. It describes itself as one of the leading calling agent outsourcing companies and says its affordable pricing lets clients add capacity at a fraction of the cost of hiring local agents. Prospective clients can reach the company through its toll-free number or an online consultation request form.
Testimonials on its website come from clients in debt settlement, mortgage and insurance. One client says it had tried at least 12 outbound call centres in India and the Philippines without success because of accent issues, and that prospects now listen to the agents. Another describes managing its team through the company’s software and says it now runs better than when it operated its own in-house call centre.
The company positions its service as a way to scale outreach and increase sales at a fraction of the cost of hiring local agents. Prospective clients can reach the company through its toll-free number or an online consultation request form.
Telemarketing Outsourcing is suited to US companies in financial services, lending, insurance and similar sectors that run high-volume outbound campaigns and want flexible, contract-free access to experienced calling agents.
