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Armasourcing

Overview

Armasourcing helps businesses scale with top-tier Filipino talent through two core services: dedicated virtual assistants and fully managed contact center teams.

Our virtual assistants handle the work that keeps your business running, from executive and admin support to customer service, lead generation, bookkeeping, and marketing support. Every VA is pre-vetted through skills assessments and live voice screening, then matched to your business by a human recruiter, not an algorithm.

For companies that need more than one hire, we build and manage complete contact center teams: customer service representatives, quality assurance, and dedicated trainers and team leads. We handle recruiting, onboarding, time tracking, and ongoing performance management, so you get a fully operational team without building the infrastructure yourself.

Backed by a replacement guarantee and transparent flat-rate pricing, we work as an extension of your team, not just a staffing vendor.

What Armasourcing offers its clients

At Armasourcing, we provide highly skilled Filipino talent through two core services: dedicated virtual assistants and fully managed contact center teams. Our virtual assistants cover executive and admin support, customer service, lead generation, bookkeeping, and marketing support. For businesses that need a full team, we build and manage complete contact center operations, including customer service representatives, quality assurance, and dedicated trainers and team leads. Every professional is full-time, pre-vetted through skills assessments and live voice screening, and matched to your business by a human recruiter. We're not just a service provider; we become a working extension of your team.

How Armasourcing outshines the competition

Most staffing providers stop at the placement. We manage the entire lifecycle: recruiting, voice screening, onboarding, time tracking, and ongoing performance management, so you get productive team members without building the infrastructure yourself. Our pricing is transparent and flat-rate, with no percentage markups or hidden fees, and every placement is backed by our replacement guarantee. We also keep hiring human-led. Technology helps us screen and rank a talent pool of over 1,200 candidates, but the deciding interviews are always run by real talent advisors who understand your business. The result is talent that fits your team on day one and support that continues long after the hire.

Armasourcing company structure

Armasourcing is built around two delivery lines. Our Virtual Assistant line places and manages dedicated, full-time VAs for individual businesses. Our Contact Center line recruits, trains, and operates complete CSR teams for companies scaling their customer support. Both lines are supported by in-house recruiting, quality assurance, and performance monitoring, giving clients a single accountable partner from hiring through day-to-day operations.

Sample highlight service offering of Armasourcing

Hire a dedicated, full-time virtual assistant or launch a fully managed contact center team without the overhead of doing it yourself. Book a free consultation and receive a shortlist of pre-vetted, voice-screened candidates matched to your role within days. Every placement includes onboarding support, time tracking, ongoing performance management, and our replacement guarantee. Get proven Filipino talent that integrates into your team from day one.

Headquarters

Tower 5, Trees Residences, 1121 , Quezon City, Metro Manila

Public or Private

private

Seats or staff

1 - 49

Revenue

Unknown

Industries
  • Accounting
  • Advertising & PR
  • Airlines
  • Automotive
  • BPO
  • BPO industry
  • Business Administration
  • Business Consulting and Services
  • Construction Renovation
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Education
  • Educational Businesses
  • Energy
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Healthcare
  • Hospitality
  • Insurance
  • IT Services and IT Consulting
  • Legal
  • Logistics
  • Manufacturing
  • Media Publishing
  • Mining
  • Others
  • Payroll
  • Professional Services
  • Public Utilities
  • Real Estate
  • Recruiting Staffing
  • Retail
  • SaaS
  • Tech support
  • Telecoms
  • Transportation
  • Travel
  • Utilities

Details

Executive

Elijhon Paul Gutilban, CEO

Year Founded

2019

Countries of fulfillment
  • Philippines
Sectors
  • Admin Support
  • Agency Contract Partner
  • Back Office Support
  • Customer Service
  • Data Analytics and AI
  • Digital & Content Marketing
  • Employer of Record (EOR)
  • Engineering & Architecture
  • Finance & Accounting
  • Full service BPO
  • Global Payroll & Compliance
  • Human Resource & Legal
  • Outsourcing Consultancy
  • Recruiting & Talent Acquisition
  • Specialized BPO Vertical
  • Telecommunications
Contact information

+639954368153

eli@armasourcing.com

https://www.armasourcing.com


About Armasourcing: Review and comparison

Armasourcing is a Quezon City, Philippines-based offshore staffing and virtual assistant (VA) agency. The company matches pre-vetted Filipino talent with businesses across four English-speaking markets.

Clients come from the United States, United Kingdom, Australia, and New Zealand. Armasourcing handles recruitment, skills testing, training, quality assurance, and ongoing management of the remote staff it places.

Founder and CEO Eli Gutilban started the company after 8+ years in SEO and digital marketing. He built the model around three problems he saw repeatedly:

  • Long hiring cycles
  • Founders buried in administrative work
  • Unreliable freelancer output

Armasourcing has made 372+ VA placements and holds a 5.0 star client rating from 50+ businesses. The firm serves 26 industries and screens for what it calls the top 3% of Filipino applicants.

The company is EU GDPR compliant and a Meta Business Partner. It also appears on the OA500 Global Outsourcing Firm Index among fast-growing business process outsourcing (BPO) firms for 2026.

Armasourcing runs as a faith-driven agency. It donates 10% of profits to churches and youth ministries across the Philippines.

Armasourcing Outsourcing

Armasourcing runs its delivery operation from Quezon City in Metro Manila, Philippines. All virtual assistants (VA) and contact center staff are Philippines-based, with shift patterns aligned to the client’s timezone.

The company works through four engagement tiers rather than a single VA-for-hire model.

  1. Growth Starter VA places one dedicated assistant. 
  2. Managed VA Teams builds a pod of two to five VAs under a team lead.
  3. Contact Center covers 10 or more seats with 24/7 capability.
  4. ArmaOPS+ layers AI-assisted workflows onto either structure. 

A white-label option lets agencies resell the delivery capacity under their own brand.

Engagements follow a structured four-stage process:

  1. Discovery, a 15-minute consultation covering role scoping, channels, compliance, and timezone alignment
  2. Matching or team build, with skills-tested and background-checked candidates plus free client interviews
  3. Onboarding, covering tool setup, standard operating procedures (SOPs), scripts, call flows, compliance training, and week-one goals
  4. Operations, with daily monitoring, weekly coaching, and a dedicated team lead

Matched profiles reach the client within three to five business days, and most placements go live inside a week.

Agents work inside the client’s existing platforms. Named integrations include Zendesk, Freshdesk, Intercom, HubSpot, and Claude AI.

Daily tracking runs through Hubstaff and the company’s Trckr tool, capturing hours and activity rate. Weekly quality assurance (QA) reports carry per-agent scoring.

Armasourcing’s BPO services and pricings

Armasourcing offers a broad range of virtual assistant (VA), contact center, and managed-team services organised by specialisation:

  • Marketing and Growth
    • Social Media VA
    • SEO VA
    • Email Marketing VA
    • Google Ads VA
    • Meta Ads VA
    • Funnel Builder VA
  • Technical
    • WordPress Developer
    • Shopify VA
    • AI Automation VA
    • Go High Level VA
    • Search Atlas and OTTO
  • Creative
    • Design and Video VA
    • Podcast VA
    • 3D Modeling and Archviz VA
  • Admin and Finance
    • Executive VA
    • Bookkeeping VA
  • Managed packages
    • Growth Starter VA
    • Managed VA Teams
    • Local Rank and Reach
    • Agency Execution Partner
    • ArmaOPS+
    • Talent Sourcing
  • Outsourced business functions
    • Customer Service
    • Virtual Receptionist
    • Lead Generation
    • Data Entry Services
    • Payroll Services
    • Graphic Design Services
  • Contact Center
    • Inbound and outbound voice
    • Live chat and messaging via SMS and WhatsApp
    • Email and ticketing
    • Tier 1 and Tier 2 technical support
    • Social media support

Armasourcing’s pricing

Armasourcing does not publish standardized virtual assistant (VA) rates. All three of its plans carry custom quotes shaped by the role, the hours, and the length of commitment.

The Hourly plan suits part-time or variable workloads on a month-to-month basis. The Flat Rate plan covers full-time support at 40 hours per week for a fixed monthly cost.

The Growth Partner plan locks the rate for six months at a 10% discount. It adds daily quality checks, first pick of top-tier candidates, free VA upskilling, Claude AI access, and a dedicated account manager.

Every plan includes:

  • 110-Day Perfect Hire Guarantee
  • 90-Day Impact or Refund
  • Zero placement fees
  • Up to three free candidate interviews
  • Hubstaff time tracking

For tailored quotes, prospective clients can visit Armasourcing’s pricing page or reach the team through its contact page.

How Armasourcing outshines its competition

Armasourcing differentiates itself through guarantee-backed placements and a managed delivery model that stays involved after go-live. Its positioning leans on risk reversal rather than headline rates.

110-Day Perfect Hire Guarantee

If a placed virtual assistant (VA) turns out to be a poor fit inside the first 110 days, Armasourcing replaces them at no cost to the client.

90-Day Impact or Refund

The company commits to measurable results within 90 days. Clients who do not see that impact can claim a refund.

Zero deposit and no placement fees

Engagements start without an upfront deposit or a placement fee. Candidate interviews, up to three of them, also carry no charge.

Top 3% talent screening

Candidates are skills-tested and background-checked before they reach a client shortlist. Armasourcing positions the resulting pool as the top 3% of Filipino applicants it reviews.

Daily tracking and weekly quality assurance scoring

Productivity is monitored daily through Hubstaff and Trckr, covering hours, activity rate, and application usage. Weekly quality assurance (QA) reports carry per-agent scores.

Month-to-month flexibility

Hourly and Flat Rate engagements run without a long-term lock-in. Clients scale seats up or down as demand shifts.

ArmaOPS+ AI-enhanced workflows

ArmaOPS+ pairs placed staff with AI tooling and structured workflows. Claude AI access is bundled into the Growth Partner tier and integrated across contact center channels.

Regulated-industry compliance coverage

Contact center work is delivered against HIPAA, PCI-DSS, TCPA, FDCPA, GLBA, FERPA, GDPR, CCPA, and SOC 2 requirements. That range covers healthcare, lending, collections, and education clients.

Faith-driven giving model

Armasourcing operates as a faith-driven agency and donates 10% of profits to churches and youth ministries across the Philippines.

Key executives

Eli Gutilban (Founder and CEO)

Eli Gutilban founded Armasourcing after 8+ years in SEO and digital marketing. He leads the managed delivery model and built ArmaOPS+, the company’s AI-assisted workflow layer.

Armasourcing’s remaining key executives and decision-makers are not publicly available on the company’s official website.

Armasourcing reviews and comparisons

Armasourcing’s client testimonials come predominantly from small-business owners and marketing agencies across the United States and United Kingdom.

“Eli and Armasourcing improved our customer service and customer support quickly. Their trained team made our operations smoother, faster, and more professional overall.” Jamie Williams, Customer Service Manager of Horizon Business Solutions

“Their virtual assistants really know Search Atlas and Go High Level. They have been more capable than most local hires I have ever worked with.” Scott, Owner of SMW Marketing Agency

“Huge thanks to Eli and the Armasourcing team! Their Virtual Assistants have been a game-changer for my business: organized, efficient, and easy to work with. I barely have to worry about the day-to-day tasks anymore. If you are looking for a solid VA team, Armasourcing is the way to go!”Ewan McDonald, Marketing

Armasourcing’s contact information

Armasourcing’s main headquarters is located in:

Tower 5, Trees Residences, 1121 , Quezon City, Metro Manila

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at eli@armasourcing.com or call +639954368153.

Armasourcing news, podcast & articles

Armasourcing videos & images

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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