Aptara

Aptara delivers end-to-end solutions that help businesses transform content and streamline operations. For over 35 years, the company has supported global enterprises through innovative digital content production and scalable business process outsourcing (BPO) services. 

Leading publishers and Fortune 100 companies trust Aptara to accelerate their shift from print to digital, using advanced tools to create, enhance, and distribute content across all platforms and devices.

Aptara’s expertise spans content creation, digital learning, and media enhancement, helping clients reach new audiences and unlock new revenue streams. 

This premier BPO is backed by its parent company, iEnergizer, a publicly traded corporation on the London Stock Exchange. It benefits from strong financial backing, advanced infrastructure, and long-standing partnerships with leading technology providers.

More so, Aptara has been recognized by Outsource Accelerator in 2024 as a top firm in staffing and outsourcing. As a leading third-party solutions provider, it continues to drive growth and efficiency for its clients across industries. 

Its global reach and commitment to quality make it a trusted partner for digital transformation and operational excellence.

Aptara’s main headquarters is located in Virginia, USA, with several additional offices throughout the country. The company also maintains an international footprint, with offices in India, the UK, and Mauritius.

As a full-service BPO provider, Aptara manages customer support, technical assistance, and back-office functions through a global workforce of over 18,000 agents.

Its 10 delivery centers, located in both the United States and India, allow flexible onshore and offshore deployment to meet diverse business needs.

Aptara specialized solutions are as follows:

• K20 Education
  

• • • Content Development
    • Project Management
    • Creative Services
    • Print & Digital Production
    • Content Research & Licensing
    • Learning Design & Engineering
    • Digital Learning Resources
    • Accessibility
    • Emerging Technologies
      

• Publishing & Conversion
  

• • • Publishing Services
    • Editorial & Production Services
    • Data Conversion & Tagging
    • SciPrisTM – Open Access
    • Abstract & Conference Management
    • SciPrisTM – Peer Review and Support
      

• Corporate Learning & Performance
  

• • • Strategic Learning Analysis
    • Learning Consulting Services
    • Extended Development Teams
    • Content Design & Development
    • Managed Learning Services
    • Learning Management System (LMS) Services
    • Technology Support Services
    • Design Capabilities for Learning Transformation
    • Application Development & Support
      

• Global Support Services
  

• • • Learning Management & Administration​
    • Technology Support Services
    • Staff Augmentation
    • QA & Testing
    • Customer Support
    • Back-office Process Support
    • Infrastructure Management
      

• Data Management Services
  

• • • Anti-Money Laundering, Financial Crimes, & Compliance Solutions
    • Content Enrichment
    • Secondary Research & Database Management
    • LPO & Litigation Support Services
    • Organizational Support Services
    • Digital Marketing & Social Media
      

• Compliance & Regulatory Reporting Services
  

• • ADA Compliance
  • Financial Reporting Services
  • Healthcare Documentation
  • Carbon Services

Aptara’s pricing

Aptara offers flexible pricing designed to meet the diverse needs of global businesses. Offshore BPO deployment starts at $800 per month per agent, making it a cost-effective solution for companies looking to scale operations without sacrificing quality. 

The company’s most popular service package features a tailored mix of offshore and onshore agents, offering the right balance of cost savings and regional familiarity.

Clients have full control over the agent mix, allowing adjustments based on customer preferences, industry requirements, or language and cultural alignment. Whether a business requires a fully offshore team, an entirely onshore setup, or a blended model, Aptara adapts to deliver optimal results.

Aptara stands out through a unique combination of innovation, deep industry knowledge, and client-driven solutions.

This reputable BPO’s differentiators include:

• Innovative content transformation. Aptara takes content beyond traditional publishing, creating digital products that engage modern audiences and unlock new monetization opportunities across learning and corporate sectors.
  
• Integrated support services. Customer support and back-office operations are tightly connected to each client’s content strategy. This integration enhances efficiency across the entire content lifecycle.
  
• Cost-effective, scalable expertise. Leading global brands choose Aptara for its ability to deliver high-quality, budget-conscious solutions backed by decades of experience and specialized knowledge.
  
• Proven industry recognition. Aptara has been consistently ranked among the top 20 companies for learning services, staffing, and custom content development, validating its impact and reliability.
  
• Legacy content modernization. The team helps organizations leverage existing content through digital transformation, turning outdated assets into valuable, revenue-generating products.

Aptara’s blend of creativity, technology, and operational support makes it a powerful partner for businesses ready to scale, evolve, and lead in the digital space.

Aptara’s current list of key executives and decision-makers is not publicly available as of this writing.

The Outsource Accelerator team will update this section as soon as this information is available.

Aptara features a few client testimonials on its website. Here’s what some of its clients have to say:

“Aptara’s unique pairing of technology expertise and publishing industry savvy made them a natural fit for this high-profile project. Going forward, Aptara will play a key role in our eCommerce platform, managing the content, and maintaining the level of quality Elsevier is determined to continue to offer its customers.”

-Director of eBusiness – Elsevier

“If you’re under pressure to improve both organizational performance and ROI, you need an experienced partner with expertise in every aspect of corporate learning and performance.”

-LexisNexis

Aptara’s main headquarters is located in:

3110 Fairview Park Drive, Suite 900, 22042, Falls Church, VA

Further, you may virtually reach out the company through the following contact information:

Website https://www.aptaracorp.com

LinkedIn https://www.linkedin.com/company/aptara/

Facebook N/A

In addition, you may email them at felipe.toso@aptaracorp.com or call 7039657435.