Definition
What is an eCommerce virtual assistant?
Running an eCommerce business can be super hectic – small to medium-sized eCommerce business owners need to find the most important tasks, so they can delegate the repetitive tasks to their eCommerce virtual assistant.
An eCommerce virtual assistant helps the eCommerce business owner manage their online store/s. They update and add new products, update prices, manage queries, and more. The list can be endless.
Tasks delegated to an eCommerce virtual assistant
eCommerce virtual assistants are responsible for the above mentioned tasks, but as we noted, the list can be endless. Here are the other roles delegated to an eCommerce virtual assistant:
- Product research
- Handling order processing
- Managing inventory
- Providing customer service
- Product listing and optimization