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Virtual Done Well

3.1/5 • Glassdoor rating


Support for your Business

We want to give you the same degree of quality service we give to our Australian directors. Ever since successfully establishing the company, we now offer this opportunity to carefully selected ‘external’ clients. Our focus is on matching the right clients with the right staff to ensure a Win-Win situation and a happy working environment. We are not looking for short term clients or short term staff, but long term mutually rewarding relationships.

Support for local entrepreneurs and professionals

Virtual Done Well is fully owned and managed by Filipino entrepreneurs who have legitimate experience in providing support services to Australian SME’s (Small and Medium Enterprises). Profit margins are kept very low to make the services highly price competitive.

Support for Charity

Working with VDW will not only establish a lasting relationship between your business and ours, but you will also be able to help those in need. Part of your monthly payments goes directly to our chosen charities through the help of B1G1.

What Virtual Done Well offers its clients

1. We are ‘boutique’. We will always keep Virtual Done Well to a size that allows quality ‘personal’ service to our clients and a great working environment for our staff. To our team, we are their 2nd ‘family’.

2. We are very flexible, with no ‘lock in’ contracts or traps in the small print. What you see is what you get.

3. We tailor our services to meet our client’s needs. We don’t have rows of VAs all supporting one business doing the same task. We are not a ‘call centre’ in that sense. We provide customised support to each client based on their individual needs. Most of our clients have just 1 or 2 VAs. Some have more.

4. We ‘over’ supervise. In large ‘call centres’ most team leaders and supervisors will have clients to service, just like their team members. Ours don’t. Because of our customised service, our supervisors are ‘client free’ and spend all their time supporting their team of VAs. If training or other assistance is required, they step in to help. You will have a dedicated Supervisor to talk to.

How Virtual Done Well outshines the competition

We are genuinely focused on helping and empowering ‘people’ not chasing the Dollar! We take care of (1) Our clients (2) Our Staff (3) Those in need.

We love what we do! We are very careful in our hiring process and have a great team who love what they do, and love looking after their clients. If you get to visit our office sometime you’ll understand. It’s infectious. You’ll be smiling all day.

Virtual Done Well company structure

Our Founder, Rob O’Byrne was very stressed, overworked, and not able to afford professional support staff to help him and that’s when he ‘tried out’ the concept of utilising Virtual Assistants. Though he regarded the whole service as a ‘life saver’ he was very saddened by the organisation and working conditions of the Virtual Staff that he came across.
And so Virtual Done Well was ‘born’.
Rob is now a client of Virtual Done Well, and we support him in his core business.


Brgy 40-D, Felcris Centrale Mall, 6th Floor Regus RM 607, Quimpo Blvd, Talomo, Davao City, 8000, Davao City, Davao Del Sur

Public or Private


Seats or staff



$5 mil. - $10 mil.

  • Advertising & PR
  • Digital Marketing
  • Ecommerce
  • Financial Services
  • Recruiting Staffing
  • Software Tech/IT



Chau Lim - General Manager, TitleProject Manager

Year Founded


Countries of fulfillment
  • Philippines
  • Admin Support
  • Animation & Multimedia
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
Contact information

+61 2 8045 2311

About Virtual Done Well: Review and comparison

Virtual Done Well is a BPO that predominantly supports Australian and American businesses. This company is different from most BPOs because it operates as a social enterprise, channeling its profits into social and environmental projects worldwide. Virtual Done Well has its management team in the Philippines, with the directors overseeing operations from Australia.

The company aims to provide outstanding virtual assistant services at the most competitive prices. Virtual Done Well provides professional support staff to Small & Medium Enterprises to drive long-term business growth.

Since its inception in 2012, Virtual Done Well has continued to expand its range of services, ensuring a vastly reduced workload for its clients.

Virtual Done Well Outsourcing

The company takes pride in matching the right client with the right staff, ensuring a win-win situation for clients and employees. As a Philippine-based BPO, Virtual Done Well does not aim to work with short-term clients and staff but seeks a long-term relationship that is mutually beneficial for all parties.

Virtual Done Well’s BPO services and pricings

Virtual Done Well provides customized digital solutions to clients through phone, chat, email, and social media. Some of the services the company offers include:

General Admin

  •  Virtual Assistant
  • Personal Assistant
  • Receptionist


  • Lead Miner
  • Researcher
  • Telemarketer

Digital Marketing

  • CRM Specialist
  • Social Media Manager
  • SEO Specialist


  • Graphic Designer
  • Digital Designer
  • Video Editor

Web Development

  • Web Developer
  • Website Manager
  • Website Designer

 The company prefers to provide full-time virtual assistants on a 40-hour weekly schedule.

Virtual Done Well’s pricing

The company’s pricing is not disclosed and will depend on the business needs of its clients.

How Virtual Done Well outshines its competition

The company takes pride in its Social Enterprise status, with a percentage of monthly client payments directed to chosen charities worldwide. Virtual Done Well is passionate about helping people, including its clients, employees, and the less privileged. 

The company is proud to collaborate with Buy1 Give1 (B1G1), a global business giving movement. This charitable initiative allows Virtual Done Well to provide high-value gifts to worthy causes on its clients’ behalf. As noted on their official website, some of these causes include:

  • 76,500 days clean water access to families in Ethiopia
  • 1000 days special life education program access to children in India
  • 11,500 days medical protection to street dogs
  • 2,388 nutritious lunch meals for children in the Philippines
  • 50 sexual exploitation prevention workshops to children in Colombia
  • 1500 days access to clothing for rescued girls
  • 105 days of financial and business training for women in Bolivia

The company uses its BPO services as a platform for impactful change around the world.

Key executives

Rob O’Byrne (CEO)

Rob O’Byrne has been the Founder and Virtual Done Well’s Chief Executive Officer since 2012. He is a seasoned outsourcing leader and the Founder and Chief Executive Officer of Logistics Bureau – Supply Chain & Logistics Consulting. 

Virtual Done Well reviews and comparisons

Virtual Done Well is a small sized BPO solutions provider in the Philippines with a less than average review score.

Virtual Done Well’s contact information

Virtual Done Well’s main headquarters is located in:

Brgy 40-D, Felcris Centrale Mall, 6th Floor Regus RM 607, Quimpo Blvd, Talomo, Davao City, 8000, Davao City, Davao Del Sur

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +61 2 8045 2311.


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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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