View all BPO Companies

UnityBPO

Claim company

About

UnityBPO is a healthcare business process and technology company dedicated to supporting U.S. clinical settings to perform at their best. This requires a truly customized approach that carefully considers the unique needs of each provider, in order to achieve higher rates of patient satisfaction, stronger patient-doctor relationships, and healthier accounts receivables. All while meeting compliance goals and value-driven business outcomes. UnityBPO has a history as a Health IT outsourcing specialist, delivering IT infrastructure and support that transforms the way clients perform IT. UnityBPO offers the flexibility of a small company, and the expertise of a large company in helping our healthcare clients to solve IT challenges by innovatively applying tools and knowledge.

Headquarters

-

Public or Private

Private

Seats or staff

201-500

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Domain Authority

14

Site traffic

-

OA ranking

-

Glassdoor rating

2.6

CrunchBase ranking

-

Details

Executive

Stephen Wade, CEO

Year Founded

2016

Countries of fulfillment

-

Sectors

-

Contact information

866-538-6489

http://unitybpo.com/

Social media

About UnityBPO: Review and comparison

UnityBPO is a full-service medical technology management and contact center solutions Business Process Outsourcing (BPO) provider. Headquartered in Albuquerque, New Mexico, this BPO firm has provided comprehensive healthcare outsourcing solutions to its national market since 2016.

The BPO company focuses on providing cloud-based infrastructure and call center BPO solutions through stewarding technology and supporting clinicians at the point of care.

Over five years of experience in the medical outsourcing industry has allowed UnityBPO to develop the skills, experience, tools, knowledge, and best practices to ensure immediate resolution for human-to-technology interactions. The company currently reports running with a team of 250 employees and reports an annual revenue of $47 million.

UnityBPO Outsourcing

The BPO firm takes pride in its comprehensive infrastructure approach and state-of-the-art medical technology, optimized operations, and multi-tiered contact center solutions. 

In addition, UnityBPO provides outsourcing services through various customer engagement channels, including social media, telehealth video, SMS, email, text, co-browser, and personal. Interested parties can reach out through the company’s contact page or connect through social media on Facebook, Twitter, and LinkedIn.

Additionally, UnityBPO is proud to service big names in the medical industry such as Meditech, PointClickCare, eClinicalWorks, Kinnser, Epic, Homecare Homebase, Continulink, Cerner, SiviSoft, Servicenow, Alescent, and Athenahealth. The company aims to support people, enrich communities, and make the world healthier.

UnityBPO’s BPO services and pricings

UnityBPO is a comprehensive medical infrastructure outsourcing provider that offers its clients the following services:

  • Multi-tiered 24/7 EHR technical and clinical services
  • Telehealth support
  • Healthplace services
  • Concierge services
  • IT and device as a service
  • Digital transformation
  • Patient education and loyalty
  • Patient contact center with family outreach
  • Remote patient monitoring
  • IoHT life-cycle management
  • Performance analytics
  • Enterprise health automation solutions
  • EHR design and optimization
  • AI-powered collaboration platform

 

Examples of medical and healthcare providers serviced include but are not restricted to hospitals, home healthcare, skilled nursing, physician practices, integrated health networks, and hospice—among others.

UnityBPO’s pricing

UnityBPO’s pricing is handled on a client-by-client basis through consultations and depends on individual needs and business requirements.

How UnityBPO outshines its competition

The firm takes pride in its three strategic pillars that provide the following:

  • Clinical turnover and productivity metrics to drive lower cost and higher incidence of resolution
  • Cloud-based UnityWithin Platform with real-time access and collaboration
  • Patient metrics expertise through in-person and telehealth interactions

Key executives

Stephen Wade(CEO)

Stephen Wade has been UnityBPO’s Chief Executive Officer since the company’s inception in 2016. Wade is recognized for having more than 20 years of IT industry experience. His background is in IT, customer service, program management, and business process improvement.

Sandi Hazlett (Chief Development Officer)

Sandi Hazlett has been UnityBPO’s Chief Development Officer since 2016. Hazlett has extensive industry knowledge in IT strategy, enterprise architecture, requirements analysis, vendor management, consulting, and project management.

UnityBPO reviews and comparisons

UnityBPO is a full-service medical technology infrastructure and multi-tiered call center BPO provider in Albuquerque, New Mexico, founded in 2016. We currently do not offer any reviews or comparisons for UnityBPO. However, interested parties are encouraged to compare this company to other mid-to-large-sized BPO firms in the southwestern United States.

 

UnityBPO’s contact information

UnityBPO’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 866-538-6489.

References

https://www.glassdoor.com/Overview/Working-at-UnityBPO-EI_IE1426374.11,19.htm

https://www.crunchbase.com/organization/unitybpo

UnityBPO news, podcast & articles

No news, podcast & articles available for this BPO

UnityBPO videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.