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TEKNOOVA is a leading BPO (Business Process Outsourcing) company that specializes in providing comprehensive and tailored solutions to meet the diverse needs of our clients. With a global presence in DUBAI UAE and ADDIS ABABA ETHIOPIA With a team of skilled professionals, we offer a wide range of services including customer support, technical assistance, data entry, back-office operations, and more. Our commitment to excellence, cost-effectiveness, and customer satisfaction sets us apart in the industry. Partnering with TEKNOOVA means gaining a trusted and reliable outsourcing partner that delivers exceptional results and helps businesses thrive in today’s competitive landscape.

What TEKNOOVA offers its clients

TEKNOOVA stands out in the BPO industry by offering clients a unique set of advantages and value-added services. Here are some key aspects that make us stand out:

1. Customized Solutions: We understand that every client has unique requirements. That's why we offer tailored solutions that align with their specific business needs. Our team works closely with clients to understand their goals and challenges, ensuring that our services are customized to deliver maximum value.

2. Global Reach: With a global presence, TEKNOOVA has the capability to serve clients from various industries and regions. Our extensive network allows us to tap into diverse talent pools and provide multilingual support, enabling us to cater to a wide range of customer bases.

3. Cutting-Edge Technology: We leverage the latest technologies and tools to optimize operational efficiency and enhance service delivery. From advanced CRM systems to automation and analytics, we stay at the forefront of technological advancements to provide our clients with innovative solutions.

4. Cost-Effectiveness: TEKNOOVA is committed to offering competitive pricing without compromising on quality. We provide significantly lower rates compared to BPO companies worldwide, including popular outsourcing destinations like India and the Philippines. Our cost-effective solutions help clients achieve operational efficiency and cost savings.

5. Exceptional Customer Service: We prioritize customer satisfaction and strive to deliver exceptional service experiences. Our dedicated team of professionals is trained to provide prompt and personalized support, ensuring that clients receive the highest level of service and attention.

By offering customized solutions, global reach, cutting-edge technology, cost-effectiveness, and exceptional customer service, TEKNOOVA sets itself apart as a trusted and reliable BPO partner for businesses seeking to optimize their operations and enhance customer experiences.

How TEKNOOVA outshines the competition

TEKNOOVA stands out from the competition in several key ways. Firstly, we prioritize delivering exceptional quality in all our services. Our team of highly skilled professionals undergoes rigorous training and possesses extensive industry knowledge, ensuring that we consistently meet and exceed client expectations.

Secondly, our global presence allows us to tap into a diverse talent pool and offer round-the-clock support to our clients. With offices in strategic locations, we can provide seamless services across different time zones, ensuring uninterrupted operations and timely delivery.

Additionally, our commitment to innovation sets us apart. We leverage cutting-edge technologies and industry best practices to optimize processes, improve efficiency, and drive cost savings for our clients. By staying ahead of the curve, we can offer innovative solutions that enhance productivity and deliver tangible results.

Furthermore, our competitive pricing structure is designed to provide significant cost savings for our clients. We offer highly competitive rates without compromising on the quality of our services, making us a cost-effective choice for businesses seeking BPO solutions.

Lastly, our customer-centric approach is at the core of everything we do. We prioritize building strong, long-term relationships with our clients, understanding their unique needs, and customizing our services accordingly. Our dedicated account managers ensure clear communication, proactive problem-solving, and a seamless experience throughout the partnership.

Overall, TEKNOOVA's combination of exceptional quality, global reach, innovation, competitive pricing, and customer-centric approach positions us as a leading choice in the BPO industry, setting us apart from the competition.

TEKNOOVA company structure

TEKNOOVA is a BPO (Business Process Outsourcing) company that was founded in 2009 by two business partners. Our company operates under a shared ownership structure, where both of us have equal ownership and decision-making authority. This structure allows us to collaborate effectively and make strategic decisions that align with our company's goals and objectives.

Sample highlight service offering of TEKNOOVA

Introducing our unbeatable BPO service offering: The Best Deal Package by TEKNOOVA! 🌟

Get ready to revolutionize your business with our all-inclusive BPO seat leasing solution. With our Best Deal Package, you'll enjoy:

🌐 Prime Location: Access to state-of-the-art facilities in strategic locations, ensuring maximum productivity and convenience for your team.

💼 Fully Equipped Workstations: Modern, ergonomic workstations equipped with cutting-edge technology and high-speed internet, empowering your employees to deliver their best work.

🔒 Top-Notch Security: Robust security measures in place to safeguard your sensitive data and ensure confidentiality at all times.

🌍Global Talent Pool: Tap into our vast network of skilled professionals from around the world, providing you with a diverse and talented workforce to meet your specific business needs.

💰 Cost-Effective Solutions: Benefit from our significantly low pricing structure, offering unbeatable rates compared to BPO companies worldwide, including India and the Philippines.

📞24/7 Support: Our dedicated support team is available round the clock to address any concerns or issues, ensuring uninterrupted operations and peace of mind.

Don't miss out on this incredible opportunity to elevate your business to new heights. Contact us today to secure the Best Deal Package by TEKNOOVA and experience the ultimate BPO seat leasing solution that will drive your success!



Public or Private


Seats or staff




  • Financial Services
  • IT Services and IT Consulting
  • Payroll
  • Real Estate
  • Recruiting Staffing
  • Software Tech/IT




Year Founded


Countries of fulfillment
  • Ethiopia
  • Customer Service
  • Finance & Accounting
  • Full service BPO
  • IT Services and IT Consulting
  • Seat Leasing BPO
  • Software & Application Development
Contact information

+971509762419 | +251910121454

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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