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ShiftTask International

Overview

CPM Australia, as a member of CPM International, brings to the marketplace a local solution with unrivalled global experience and knowledge as customer acquisition, sales and brand activation specialists.

We have a clear and compelling purpose… to win customers and sell products for our clients. We do this by applying our unique Insight to create Influence and drive Sales.

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$1 mil. - $5 mil.

Industries

-


Details

Executive

-

Year Founded

2019

Countries of fulfillment

-

Sectors

-

Contact information

91 7710944135

https://www.shiftask.net


About ShiftTask International: Review and comparison

Shiftask International is a premier solutions provider based in Malad, Mumbai, India’s commercial hub. The company seamlessly integrates voice, data, video, image, and facsimile at the agent desktop, leveraging cutting-edge development and contact center infrastructure. This elevates customer engagement into a memorable experience.

Shiftask International is recognized for its full-spectrum service offerings. It specializes in customer acquisition, relationship management, and long-term retention strategies across diverse industry verticals.

This third-party solutions firm brings deep domain knowledge and a client-centric approach to every partnership, aligning closely with each client’s unique operational style to drive impactful outcomes.

Shiftask International empowers businesses to strengthen customer connections, streamline communications, and create tangible value. It combines advanced technology with human insight, helping organizations grow stronger customer loyalty and enhance overall business performance.

ShiftTask International Outsourcing

Shiftask International operates a modern facility in the western suburbs of Mumbai, a key business hub in India. The 5,000 sq. ft. center currently supports 300 active CSR seats, with the infrastructure in place to scale up to 500 seats per shift. 

Designed for flexibility and growth, the facility reflects Shiftask International’s commitment to delivering high-quality service in a dynamic business environment. Its strategic location and scalable operations make it a strong asset for serving global clients across multiple time zones.

ShiftTask International’s BPO services and pricings

ShiftTask International features the following offerings:

  • Knowledge Process Outsourcing Services
  • Business Process Outsourcing Services
  • Merchant Service

    • Outsourced Payment Gateway Solutions
    • Accept payments (Visa, MasterCard, and other payment authorization agencies)
    • Easy Banking Account Transfers of payments
    • Finding a complete Merchant Service Provider company
  • Software Development
    • Custom Software Development 
  • Customer Interaction Service

    • Inbound and Outbound Voice Calls
    • Email & Chat Support
    • Lead Generation
    • Telemarketing (cross-sell / up-sell) cross-sell
    • Billing and Collections
    • Technical Support
    • Surveys & Customer Helpdesk
  • Web Design and Development

    • Web Design Services
    • Website Redesign
    • Web Site Maintenance
    • Logo Designing
    • Movies and Animation’s
    • Banner Designing
    • Ecommerce Website Development

ShiftTask International’s pricing

Shiftask International offers customized pricing based on each client’s specific needs and project scope. Contact Shiftask International’s team directly through its websites to learn more about its featured services and tailored pricing options.

How ShiftTask International outshines its competition

Shiftask International stands out through a powerful combination of skilled talent, advanced infrastructure, and a flexible approach to client needs. The company delivers consistent results by focusing on quality, speed, and value across every project.

  • Experienced QA team. Shiftask’s dedicated Quality Assurance team refines processes, maintains high standards, and mentors emerging talent to strengthen long-term performance.
  • Skilled IT professionals. A rigorous hiring process and robust training programs allow the company to deploy high-performing teams that deliver fast turnaround times without sacrificing quality.
  • Tailor-made solutions. Shiftask creates custom strategies that align with each client’s goals, technology, and budget—no cookie-cutter offerings.
  • Productivity focus. The team constantly looks for ways to streamline workflows, helping clients save time and reduce operational costs.
  • Technology-agnostic tools. Shiftask’s solutions integrate seamlessly with any legacy system or platform, regardless of the existing tech stack.
  • Advanced infrastructure. Equipped with dialers, VoIP systems, stable connectivity, and a professional environment, the facility supports efficient and reliable operations.
  • 24/7 operations. With round-the-clock service, Shiftask supports global clients across various brands, devices, and operating systems.

These strengths position Shiftask International as a trusted third-party solutions partner in the global support services space.

Key executives

ShiftTask International’s current list of key executives and decision-makers is not publicly available as of this writing.

The Outsource Accelerator team will update this section as soon as this information is available.

ShiftTask International reviews and comparisons

Shiftask International is an innovative third-party solutions provider in India. While we currently do not have any reviews for Shiftask International, we suggest comparing the firm to other leading third-party solutions providers in India, as well as to other firms located worldwide.

ShiftTask International’s contact information

ShiftTask International’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 91 7710944135.

ShiftTask International news, podcast & articles

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ShiftTask International videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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