About ReceptionHQ: Review and comparison
ReceptionHQ is an innovative virtual answering service solution and Business Process Outsourcing (BPO) services provider based in Phoenix, Arizona. This subsidiary of OfficeHQ has provided excellent telephone answering services for global businesses since 2007.
ReceptionHQ prioritizes providing BPO services for businesses of any size or industry with “a superior 24/7 virtual reception experience through cutting edge technology.”
Since its inception, ReceptionHQ has also expanded its operations throughout the US, UK, and Australia. The company currently has about 50 employees, and its last reported revenue is $9 million.
ReceptionHQ prioritizes providing all clients’ customers with the most up-to-date technology, BPO solutions, and other communication applications. ReceptionHQ also offers 24/7 services for small and large businesses and other communication outlets, such as voicemail-to-email.
Additionally, you can save the cost of having full-time receptions on hand by using ReceptonHQ to handle calls during off-hours, weekends, and holidays.
ReceptionHQ’s BPO services and pricings
ReceptionHQ provides the following services:
- Customized greetings
- Access to a free web portal or app for managing calls
- Bilingual options (Spanish and English)
- Live answering services
- Appointment scheduling
- Flexible messaging and call transfer options
- Instant messaging services
- CRM and workflow integration
- Real-time contact management
- Swift call answering
ReceptionHQ offers its services for several industries, including, but not limited to, telecommunications, marketing, advertising, finance, law, health, real estate, and retail. Their services are ideal for small, large, non-profit, or government businesses.
ReceptionHQ offers three service plans: MessageExpress, ReceptionistPlus, and MyAssistant. The prices for each plan differ based on how many minutes you want to use per month or if you want to pay as you go.
Fees may also differ based on your region. ReceptionHQ also offers a seven-day free trial for businesses interested in using their telephone answering services.
How ReceptionHQ outshines its competition
ReceptionHQ takes pride in giving its clients the best results for virtual receptionist and communication services. This process includes:
- Letting clients update their call preferences through a web portal or smartphone app
- Short setup time
- Delivering an excellent customer experience for any business or industry
- Excellent call transferring services for local and international employees
- Incorporating virtual receptionist technology to handle basic admin or customer service questions during off-hours
- Call handling for unlimited numbers of employees or departments
- Letting clients upgrade or downgrade their subscriptions whenever they want
David Atkinson (Founder and CEO)
David Atkinson has been ReceptionHQ’s Chief Executive Officer (CEO) since 2007. He is an IT entrepreneur with over 30 years of building software and phoning systems. Atkinson also acts as the CEO of ReceptionHQ’s parent company, OfficeHQ.
Ryan Mitchell (CFO)
Ryan Mitchell has been ReceptionHQ’s Chief Financial Officer (CFO) since 2013. He’s responsible for performance reporting, financial planning, pricing, and compliance for all participating regions.
Luisa Di-Finizio (COO)
Luisa Di-Finizio is ReceptionHQ’s Chief Operating Officer (COO) since 2018. She’s responsible for the call center operations in the US, UK, and Australia.
ReceptionHQ reviews and comparisons
ReceptionHQ is an innovative virtual receptionist and BPO service provider for international markets. There are several reviews available online that compare and contrast their services with other BPO service providers.
We also suggest browsing their case studies to see how several businesses save costs, handle heavy calls, and exude professionalism with their services.
ReceptionHQ’s contact information
ReceptionHQ’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 8668833499.