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One Point One Solutions Ltd

3.7/5 • Glassdoor rating


Working to co-create a better future with our clients, we challenge legacy thinking and drive sustainable transformation.
Headquartered in Navi Mumbai, 1Point1 is a Public Listed Company that helps businesses build better capabilities and enables them to achieve seamless growth. Ours is an ISO 9001:2015 & ISO/IES 27001:2013 organisation with over 75 unique processes bringing valuable and enduring impacts.
Our team of IT experts and research analysts works for broad spectrum of industries. We bring business intelligence and technology expertise on a unified platform to catalyze enterprise transformation and improve customer experience.
As a business process management (BPM) company we offer technology, finance, skill-development and analytical solutions to simplify, invigorate, and strengthen your operations.

What One Point One Solutions Ltd offers its clients

End to end contact center transformation solutions.

One Point One Solutions Ltd company structure

One Point One Solutions is a leading player in Business Process Management (BPM). The company was incorporated in the year 2006. The company offers technology, accounting, skill-development and analytical solutions that help businesses build better capabilities and enable them to achieve seamless growth. The company serves a broad spectrum of industries like Telecom & Broadcasting, Retail and E-commerce, Consumer Durables & FMCG, Banking and Finance, Travel & Hospitality and Insurance. The company has 5 service centres located across Navi Mumbai, Gurgaon, Chennai, Bangalore and Indore with 5,500+ seats on per shift basis. The company offers services like customer care, lead generation, content management, voice analytics, accounts payable and receivable, SME Management, predictive analytics, Chat bots, IVR, voice analytics and E-mail management. Akshay Chhabra is the founder of 1Point1 Solutions Ltd., he focuses on technology-driven innovation to build efficiencies and surge ahead in the BPM space.

The company got listed in the year 2017. The company boasts of 40 leading clientele spread across sectors.


C/42, TTC Industrial Area, MIDC, Village Pawane,, 400705, Mumbai, Maharashtra

Public or Private


Seats or staff



$25 mil. - $50 mil.

  • Ecommerce
  • Energy
  • Financial Services
  • Food & Beverage
  • Government
  • Hospitality
  • Public Utilities
  • Retail
  • Telecoms
  • Transportation
  • Travel
  • Utilities



Rajiv Desai, Vice President of Digital Transformation

Year Founded


Countries of fulfillment
  • India
  • Customer Service
  • Full service BPO
  • Outsourcing Consultancy
  • Specialized BPO Vertical
Contact information


About One Point One Solutions Ltd: Review and comparison

Established in 2014, One Point One Solutions became a Public Listed Company in 2017. The company specializes in digital services that aid in growth for its client partners. 1Point1 Solutions continues to grow with over 180 million transactions monthly and annual revenue of $14 million.

The company is IS0 9001 and 27001 certified, supporting its dedication to high customer and security information standards.

One Point One Solutions Ltd Outsourcing

Headquartered in Navi Mumbai, One Point One Solutions is one of India’s larger BPO companies with over 1000 employees. Additionally, there are four service centers located in Gurgaon, Indore, and Bangalore. 

Services are available in English as well as 12 regional languages of India.

One Point One Solutions Ltd’s BPO services and pricings

One Point One Solutions offers a variety of outsourcing services, including the following:

  • Accounting & Finance
  • Back office services
  • Business solutions
  • Contact center services
  • Technology support

The BPO has experience serving multiple industries. They most frequently partner with banking & finance, consumer durables & FMCG, e-commerce, insurance, retail, telecom, and travel & hospitality.

One Point One Solutions’ pricing

Pricing for their services is not public and is subject to individual assessment. 

One Point One Solutions is committed to adding value to their client’s businesses by optimizing workflow. By improving essential processes, clients experience cost savings.

How One Point One Solutions Ltd outshines its competition

One Point One Solutions strives to co-create a better future with their clients. With strategies promoting cooperation and innovation, the BPO aims to be a leader in new ideas. 

The BPO supports technology implementation with 75 revolutionary processes. From IT infrastructure to omni-channel experience, 1Point1 Solutions optimizes workflow and helps clients integrate innovation.

Key executives

Akshay Chhabra (Founder & Managing Director)

Akshay Chhabra fosters the company’s core values with a focus on engaging new challenges. His experience with the outsourcing industry includes skills in strategic planning, business development, and management information systems (MIS).

Akashanand Arun Karnik (Wholetime Director)

Akashanand Karnik is a hands-on leader with 15 years of experience with BPMs and management solutions.

Sunil Kumar Jha (CFO Executive Finance)

Sunil Jha joined the company in the role of VP Accounts & Finance in 2016, becoming CFO one year later. He is results-orientated with 15 years of experience in business finance and related areas.

Lav Kush (Vice President of Digital Transformation)

Lav Kush started at the company in 2015. He’s a driven worker with an extensive background in customer service and innovation.

Vikas Talikoti (Vice President Operations)

Vikas Talikoti joined the company in 2020 with five-plus years of international operations management and 2.5 years with domestic departments. He is Six Sigma Black Belt Certified, a signal of his mastery of leadership skills.

One Point One Solutions Ltd reviews and comparisons

Reviews for 1Point1 Solutions are limited outside testimonials. However, featured client testimonials describe the company as detail-orientated, committed to excellence, and supportive of its clients.

One Point One Solutions is comparable to similar-sized Indian-based BPOs, such as Invensis and Teleperformance.

One Point One Solutions Ltd’s contact information

One Point One Solutions Ltd’s main headquarters is located in:

C/42, TTC Industrial Area, MIDC, Village Pawane,, 400705, Mumbai, Maharashtra

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +912261656363.


One Point One Solutions Ltd news, podcast & articles

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