About My Receptionist: Review and comparison
My Receptionist is a reputable company offering remarkable front office support and general BPO solutions to small businesses and entrepreneurs. Headquartered in Wisconsin (USA), My Receptionist prides itself in improving business efficiency and fostering growth through 24/7 contact center solutions that exactly suit the client’s needs.
This BPO company follows a notorious customer-centric approach, starting with the treatment of its staff. The company strongly believes that healthy employees are happy employees and that happy employees lead to happy customers.
Through its solid experience in the industry, My Receptionist boasts an elite 483 employee base that serves a rich clientele of small businesses and Fortune 500 companies. They all enjoy specialized business answering services and virtual receptionist appointment booking services handled by real humans.
The firm also has an industry-leading online scheduling platform since 2001.
My Receptionist Outsourcing
The firm understands how customer relationship management can be time-consuming and is passionate about helping businesses succeed by handling their answering services even during the busiest times.
My Receptionist works with an elite team of friendly, knowledgeable, and trustworthy staff. They are always on the other end of the line knowing each call could be a potential customer and, consequently, potential revenue.
To deliver more effectively, My Receptionist only settles for a robust client-centric approach coupled with unbeatable cutting-edge technology, enhanced BPO solutions, and all-inclusive multiple channel solutions.
As such, it engages its happy clients through various channels, including social media, email, voice, and other CRM integrated means such as live chat.
My Receptionist’s BPO services and pricings
As a passionate BPO provider that takes pride in value first, My Receptionist offers the following specialty services:
- Appointment scheduling
- Appointment reminders
- Call transferring
- Call screening
- CRM integration
- Gift card processing
- Phone answering
- Message taking and secure mobile messaging
Notably, the firm’s comprehensive services attract a rich clientele, including small businesses and various entrepreneurs in diverse industries.
My Receptionist’s pricing
My Receptionist’s pricing options go in tandem with client specifications and business needs to ensure the front office is optimized for success, with an $80 setup fee at signup.
How My Receptionist outshines its competition
My Receptionist engages a firm’s customers 24/7 in the friendliest way and ensures they’re not kept on hold or sent to an inanimate cold answering machine. It’s always real people at the end of the line so that satisfied customers can always reach the business.
It streamlines on-demand front office operations, ensuring a business is always responsive by “leveraging its experienced staff to respond to client requests and free up precious time.”
Jeff Noe (President and CEO)
Jeff first joined My Receptionist in 2003 as the operations manager. He became the company’s president in 2007 and has since held the role to date.
Nicole Boyea (Operations Manager)
Nicole Boyea strongly believes in coordinating happiness within the working environment so My Receptionist’s clients reap the ultimate benefits.
My Receptionist reviews and comparisons
My Receptionist is a champion among various BPO service providers in the USA, exhibiting stellar performance that starts with a happy team. It’s probably comparable to other small-sized BPO firms in the US as well as the UK.
My Receptionist’s contact information