Silver Touch

Verified profile

Silver Touch is a BPO provider headquartered in India.

3.5/5 · Glassdoor
OA500 Top 200, 2026 Source Partner - inactive badge
Company at a glance
Employee range
501-1000
Estimated headcount
Annual revenue
$250 mil. - $500 mil.
Company listing
Delivery countries
22
Company listing
Executive profiles
42+
Updated 28 Oct 2026
News items tracked
28+
Updated 27 Oct 2026

A deeper view of Silver Touch

Senior leadership movement from OA Explorer.

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Executive backgrounds

Where Silver Touch's executives worked before.

5%

of executives came from other outsourcing firms. 2 of 40 executives with a known career history.

  • Other outsourcing firms 2 5%
  • No prior industry tenure 38 95%

Each executive is counted once, under their most recent prior outsourcing employer. Counts are rounded by OA Explorer.

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Overview

With a globally trusted portfolio of providing IT services to number of clients worldwide over the past 27+ years, SilverTouch Technologies also provides Modern Workplace Services.

Our dedication to improving technology and supplementing it with a business-friendly experience is the foundation of our goal.

What Silver Touch offers its clients

There are hundreds of hardware/software providers around the world that integrate call center functionality into their solutions, and each call center/IP Telephony infrastructure has its own set of advantages and disadvantages.

It's critical to decide which features you want in your phone system before choosing the best call Center system for your company, contact center, or call center. We provide a wide range of items that will meet your requirements.

How Silver Touch outshines the competition

Instead of using traditional (analogue) phone lines, VoIP makes use of cutting-edge broadband Internet technology.

There are a variety of people you can connect with and talk with, regardless of whether they use the same Internet service or have a phone number — including local, long-distance, mobile, and international numbers.

Apart from being able to use VoIP on computers and specialist phones, it can also be used with a standard phone and a VoIP adaptor.

Silver Touch company structure

Modernworkplace is a structure of SilverTouch Technologies.

We have 1400+ Qualified IT Professionals, 2000+ Clients Worldwide, 500+ Websites & Portals Developed, 100+ SAP ERP Implementations. we have a pan India Presence and have subsidiaries in USA and UK

Sample highlight service offering of Silver Touch

We provide the Best Enterprise Call Center and IP Telephony services in India. Reach more customers without compromising telephony infrastructure and trust.

Ownership
Private
Industries
Technology & SaaS, Telecommunications

Details

Year founded
1992
Sectors
AI & Automation Services, IT Development

Company data

Services & delivery

Workforce & hiring

Workforce composition

Rounded mix

Share of associated member profiles

Approximate distribution, rounded to 5 percentage points.

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Skills in the workforce

Selected skills
  • JavaScript
  • HTML
  • SQL
  • Cascading Style Sheets (CSS)
  • MySQL

Skills listed by people associated with Silver Touch.

Selected self-reported skills.

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Scale & company milestones

Annual revenue

$250 mil. - $500 mil.

Company listing

Leadership & connections

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Executive contacts

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About Silver Touch: Review and comparison

Silver Touch Technologies is an IT service firm that provides creative technological solutions to companies worldwide. Headquartered in Gujarat, India, the company consults with partners on technological innovations

Since 1995, Silver Touch Technologies has become an IT partner to clients across all sectors. The company utilizes innovative software platforms and technologies to expand user and client engagement. They believe strongly in providing outstanding customer service to its partners, allowing firms to grow their reach and increase profitability. 

With over 25 years of experience, Silver Touch Technologies provides software engineering platforms to grow businesses’ digital presence. With a staff of over 1,400, the business works across India, the United States, and the United Kingdom to provide data-driven IT solutions. 

Silver Touch Outsourcing

Silver Touch Technologies works with over 2,000 partners globally to provide data-driven technological services. 

Its portfolio includes clients from all industries. The team has the goal to be “your trusted IT provider.” Their dedicated team of IT professionals works across all sectors, including government, education, healthcare, e-commerce, and retail.  

Silver Touch’s BPO services and pricings

Silver Touch Technologies provides many technological services, tailored to their partner’s individual needs and goals. Their services include

  • Enterprise software services 
  • E-governance solutions 
  • Data management software 
  • IT Integration 
  • Modern workplace services 
  • Robotic process automation 
  • Business process outsourcing (BPO) solutions

This company allows clients to choose their level of engagement so that they can grow their businesses with the services they need expertise on. 

Silver Touch Technologies’ pricing

Silver Touch Technologies does not make its pricing plans public because they personalize all costs based on the client and services. They customize services and engagement levels based on the client’s growth strategy. 

How Silver Touch outshines its competition

Silver Touch Technologies outshines its competition with its deep knowledge of IT and technology services. They tailor data and technology platforms to their clients. 

Silver Touch Technologies provides a range of services, including enterprise software solutions, automation consulting, and e-governance platforms. They have extensive knowledge of technological platforms, including Microsoft, Java, and Open Source, to improve their client’s digital presence. Silver Touch Technologies uses its expertise and resources to grow its client’s profits across industries. 

Key executives

Vipul Thakkar founded Silver Touch Technologies in 1995. With a background in technology software and entrepreneurship, Kansal oversees the Finance and Administration team and the entire Silver Touch Technologies staff. 

  • Palak Shah (Whole-Time Director)

Palak Shah founded the company with Vipul Thakkar in 1995. He has extensive experience in software engineering. In this role, he oversees the technical software team, managing many of Silver Touch Technologies’ major initiatives and projects. 

Silver Touch reviews and comparisons

For over 25 years, Silver Touch Technologies has used innovative software platforms to expand their client’s global reach. Reviews from clients demonstrate that Silver Touch Technologies is at the forefront of growing its partners’ online presence and improving marketability and profitability worldwide. 

Silver Touch’s contact information

Silver Touch’s main headquarters is located in:

Headquarters location N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected]

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