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Silver Touch

4.0/5 • Glassdoor rating


With a globally trusted portfolio of providing IT services to number of clients worldwide over the past 27+ years, SilverTouch Technologies also provides Modern Workplace Services.

Our dedication to improving technology and supplementing it with a business-friendly experience is the foundation of our goal.

What Silver Touch offers its clients

There are hundreds of hardware/software providers around the world that integrate call center functionality into their solutions, and each call center/IP Telephony infrastructure has its own set of advantages and disadvantages.

It's critical to decide which features you want in your phone system before choosing the best call Center system for your company, contact center, or call center. We provide a wide range of items that will meet your requirements.

How Silver Touch outshines the competition

Instead of using traditional (analogue) phone lines, VoIP makes use of cutting-edge broadband Internet technology.

There are a variety of people you can connect with and talk with, regardless of whether they use the same Internet service or have a phone number — including local, long-distance, mobile, and international numbers.

Apart from being able to use VoIP on computers and specialist phones, it can also be used with a standard phone and a VoIP adaptor.

Silver Touch company structure

Modernworkplace is a structure of SilverTouch Technologies.

We have 1400+ Qualified IT Professionals, 2000+ Clients Worldwide, 500+ Websites & Portals Developed, 100+ SAP ERP Implementations. we have a pan India Presence and have subsidiaries in USA and UK

Sample highlight service offering of Silver Touch

We provide the Best Enterprise Call Center and IP Telephony services in India. Reach more customers without compromising telephony infrastructure and trust.



Public or Private


Seats or staff



$250 mil. - $500 mil.






Year Founded


Countries of fulfillment


  • Agency Contract Partner
  • Outsourcing Consultancy
Contact information


About Silver Touch: Review and comparison

Silver Touch Technologies is an IT service firm that provides creative technological solutions to companies worldwide. Headquartered in Gujarat, India, the company consults with partners on technological innovations

Since 1995, Silver Touch Technologies has become an IT partner to clients across all sectors. The company utilizes innovative software platforms and technologies to expand user and client engagement. They believe strongly in providing outstanding customer service to its partners, allowing firms to grow their reach and increase profitability. 

With over 25 years of experience, Silver Touch Technologies provides software engineering platforms to grow businesses’ digital presence. With a staff of over 1,400, the business works across India, the United States, and the United Kingdom to provide data-driven IT solutions. 

Silver Touch Outsourcing

Silver Touch Technologies works with over 2,000 partners globally to provide data-driven technological services. 

Its portfolio includes clients from all industries. The team has the goal to be “your trusted IT provider.” Their dedicated team of IT professionals works across all sectors, including government, education, healthcare, e-commerce, and retail.  

Silver Touch’s BPO services and pricings

Silver Touch Technologies provides many technological services, tailored to their partner’s individual needs and goals. Their services include

  • Enterprise software services 
  • E-governance solutions 
  • Data management software 
  • IT Integration 
  • Modern workplace services 
  • Robotic process automation 
  • Business process outsourcing (BPO) solutions

This company allows clients to choose their level of engagement so that they can grow their businesses with the services they need expertise on. 

Silver Touch Technologies’ pricing

Silver Touch Technologies does not make its pricing plans public because they personalize all costs based on the client and services. They customize services and engagement levels based on the client’s growth strategy. 

How Silver Touch outshines its competition

Silver Touch Technologies outshines its competition with its deep knowledge of IT and technology services. They tailor data and technology platforms to their clients. 

Silver Touch Technologies provides a range of services, including enterprise software solutions, automation consulting, and e-governance platforms. They have extensive knowledge of technological platforms, including Microsoft, Java, and Open Source, to improve their client’s digital presence. Silver Touch Technologies uses its expertise and resources to grow its client’s profits across industries. 

Key executives

Vipul Thakkar founded Silver Touch Technologies in 1995. With a background in technology software and entrepreneurship, Kansal oversees the Finance and Administration team and the entire Silver Touch Technologies staff. 

  • Palak Shah (Whole-Time Director)

Palak Shah founded the company with Vipul Thakkar in 1995. He has extensive experience in software engineering. In this role, he oversees the technical software team, managing many of Silver Touch Technologies’ major initiatives and projects. 

Silver Touch reviews and comparisons

For over 25 years, Silver Touch Technologies has used innovative software platforms to expand their client’s global reach. Reviews from clients demonstrate that Silver Touch Technologies is at the forefront of growing its partners’ online presence and improving marketability and profitability worldwide. 

Silver Touch’s contact information

Silver Touch’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call .

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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