18th Flr, Picadilly Star Bldg., 4th Avenue corner 27th St., Bonifacio Global City, Taguig, Metro Manila 1634, PH
$500 mil. - $1 bil.
Sjoerd Krosse, CEO
About MicroSourcing: Review and comparison
MicroSourcing was founded in 2006 and was one of the firsts to pioneer a new method of outsourcing. The concept entails establishing a foreign subsidiary of your firm and hiring a local specialist to handle facilities, recruitment, IT, HR, and labor regulations. At the same time, you maintain quality and productivity control.
With 250 active clients and 4,500 employees, they are the Philippines’ most essential and experienced outsourcing service. The company works out of purpose-built, class-A premises strategically positioned to access Manila’s brightest minds. Probe, their Australian parent business, backs them up and is certified by the ISO.
Philip Kooijman, a Dutch business strategist and information technology professional, established the firm in 2006. Philip had substantial, hands-on experience with offshoring even back then, having started and headed a company that ran a distribution center in the Philippines.
He founded the company to bring offshore to the rest of the world. MicroSourcing grew from 14 people in its first year to 38 in 2007. The firm continued to expand rapidly, and by 2013, it had approximately 2,000 workers, a social responsibility fund, an efficient recruitment referral engine, and a training institute. The company also created two additional distribution locations in the Philippines and a Sydney, Australia-based office.
MicroSourcing’s BPO services and pricings
MicroSourcing is a leading and efficient offshoring provider that provides the following services:
- Assessment Tools
- Performance Management
- Flexible Staff
- Labor Relations
- BPO Services
The firm provides BPO services to many industries such as the banking and insurance sector, education, e-commerce, telecommunications, and logistics. The company offers services to firms all around the world.
MicroSourcing doesn’t have a set pricing plan for its services. Each client that patronizes them gets a custom quote. The quote depends on the services you need, which means you need to contact a member of the company to know how much you’ll spend. In general, their pricing is divided into two:
- Direct Employee Cost is the total cost of hiring each employee. It includes the employee’s salary, taxes, insurance, and benefits.
- Service fees are the amount that companies will pay for the services, like the employee’s facilities.
How MicroSourcing outshines its competition
MicroSourcing’s outsourcing solution is one-of-a-kind, and they were the first in the Philippines to offer it.
- To create your team, they’ll help you hire local talent.
- You’ll never have to worry about furnishings, technology, or maintenance because the facilities are well-maintained.
- To keep your employees safe and your organization functioning, they’ll help create risk management and disaster recovery plans.
- Their expert IT assistance is available 24 hours a day, 365 days a year, for maximum uptime.
- Framework for professional performance management and discipline.
- Hundreds of training and development programs are available at MicroSourcing University.
- Employee engagement activities for professionals.
Haidee Enriquez (Private Chief Executive Officer)
Haidee Enriquez has over 18 years of management and leadership experience in the Philippines’s Contact Center and BPO business, with responsibilities ranging from local to regional to worldwide.
She promotes rural expansion and talent development. She is passionate about presenting the Filipino workforce’s abilities and talents and providing the company and its MicroSourcing partners with a high level of service, performance, and commercial outcomes.
Sean Baker (Head of Sales – Australia & NZ)
Sean Baker has more than 20 years of sales and executive management expertise in MicroSourcing, having built businesses in New Zealand, Australia, and the United States.
Baker has worked in business development, marketing, and sales executive roles before joining the company. Baker has worked with their clients since joining MicroSourcing in 2016 to explore possibilities to decrease costs and increase efficiencies.
MicroSourcing reviews and comparisons
MicroSourcing has a lot of positive reviews, both from clients and employees. As the biggest offshore outsourcing company, it is better suited to large companies, but smaller companies can also patronize them. The firm doesn’t have a standard pricing list, so fees differ with each client.
There are currently no comparisons for MicroSourcing BPO, but comparing them to any large BPO company will give you accurate results.
MicroSourcing’s contact information
MicroSourcing’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call +63 2 4371000.