About Affinity Solutions: Review and comparison
Affinity Solutions is a global business service provider based in Umhlanga, KwaZulu-Natal, in South Africa. Affinity Solutions is a member of South Africa’s Affinity Group, which works hard to provide jobs and economic stability to thousands of South Africans each year.
Affinity Solutions specializes in providing outsourcing services primarily to insolvency and debt administrators. Affinity Solutions’ goal is to provide an excellent and innovative customer experience to cater to each of their client’s needs while saving them as much money as possible.
Employees at Affinity Solutions are experts in their fields, whether it be finance, operations, customer care, compliance, and more. Affinity Solutions saves their clients time, effort, and money by allowing these experts to handle client services.
Affinity Solutions is a relatively small South African company with anywhere from 50-200 current employees.
Affinity Solutions Outsourcing
The headquarters for Affinity Solutions is in Umhlanga, KwaZulu-Natal in South Africa. As we mentioned before, Affinity Solutions partners with Affinity Group, which works to provide jobs to thousands of South Africans.
Affinity Solutions uses this partnership to grow and expand the company to help provide high-quality professional outsourced support services to clients worldwide.
Affinity Solutions’s BPO services and pricings
Affinity Solutions specializes in insolvency, insurance, customer services, finance, and legal fields. Some of the services that Affinity Solutions offers include:
- Workflow and data entry
- Contact center services
- Accounts receivable
- Cash flow
- Quality assurance and compliance
- Lead generation
- Loan administration and processing
- Debt collection
- Insurance policy drafting
- Customer care
- Legal document drafting
- Annual client reviews
Affinity Solutions pricing
Affinity Solutions works hard to save its clients money while providing high-quality services. While Affinity Solutions doesn’t list prices directly on the company website, you can fill out a contact form from their website to speak to a representative concerning service prices.
How Affinity Solutions outshines its competition
Even though Affinity Solutions may be a small company, its primary goal is ensuring that the services provided are as high quality as possible. Each Affinity Solutions employee undergoes extensive background checks and training to make sure that he or she is well-prepared and capable of providing the quality of work that Affinity Solutions expects.
Affinity Solutions even conducts onsite inspections, audits, and reviews to ensure that the company produces the best work possible.
Affinity Solutions also goes above and beyond to provide a comfortable work environment for its employees. The company offers and encourages remote work as well as weekly video conferencing. Meetings and inspections can occur in the employee’s homes, and onsite meetings occur monthly or as-needed basis.
Ryan Harstlief is one of the current executive directors for Affinity Solutions. He has over ten years of corporate experience in outsourcing.
Andrew Portmann is one of the current executive directors for Affinity Solutions. He is also co-founder of Affinity Solutions’ partner Affinity Group.
Affinity Solutions reviews and comparisons
We were unable to find any verified reviews from Affinity Solutions employees. Still, the work environment at Affinity Solutions is comparable to other small and mid-level business process outsourcing companies in South Africa.
Affinity Solutions’s contact information
Affinity Solutions’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 27 31 816 9070.