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Affinity Solutions

3.7/5 • Glassdoor rating


Affinity Solutions is a global business service provider that was founded on the need to provide a suite of professional outsourced support services to companies involved in the personal insolvency, bankruptcy, and distressed debt markets. We’re proud to have partnered with some of the largest insolvency practitioners and debt administrators in the world while evolving to become the dynamic and widely trusted organization that we are today.

Affinity Solutions has expanded its services beyond personal insolvency into a multitude of industries where the business need for outsourcing is key to each of our client’s strategies for achieving their objectives of cost-saving efficiencies, cash flow management, business continuity, and enhanced customer relationship management.

What Affinity Solutions offers its clients

We offer professional outsourced business support to organizations involved in insolvency, finance, insurance, law, utilities, telecommunications, gaming, and niche customer services markets.

How Affinity Solutions outshines the competition

To meet our clients’ business continuity expectations, we have invested in a hybrid business support model providing a blended workforce split between on-premise and remote work solutions based on the risk level of the service provided and the amount of oversight required.



Public or Private


Seats or staff



Unknown / Non-Applicable





Kevin Dahill, COO

Year Founded


Countries of fulfillment




Contact information

27 31 816 9070

About Affinity Solutions: Review and comparison

Affinity Solutions is a global business service provider based in Umhlanga, KwaZulu-Natal, in South Africa. Affinity Solutions is a member of South Africa’s Affinity Group, which works hard to provide jobs and economic stability to thousands of South Africans each year. 

Affinity Solutions specializes in providing outsourcing services primarily to insolvency and debt administrators. Affinity Solutions’ goal is to provide an excellent and innovative customer experience to cater to each of their client’s needs while saving them as much money as possible. 

Employees at Affinity Solutions are experts in their fields, whether it be finance, operations, customer care, compliance, and more. Affinity Solutions saves their clients time, effort, and money by allowing these experts to handle client services. 

Affinity Solutions is a relatively small South African company with anywhere from 50-200 current employees

Affinity Solutions Outsourcing

The headquarters for Affinity Solutions is in Umhlanga, KwaZulu-Natal in South Africa. As we mentioned before, Affinity Solutions partners with Affinity Group, which works to provide jobs to thousands of South Africans.

Affinity Solutions uses this partnership to grow and expand the company to help provide high-quality professional outsourced support services to clients worldwide.

Affinity Solutions’s BPO services and pricings

Affinity Solutions specializes in insolvency, insurance, customer services, finance, and legal fields. Some of the services that Affinity Solutions offers include: 

  • Workflow and data entry
  • Contact center services
  • Accounts receivable
  • Cash flow
  • Quality assurance and compliance
  • Lead generation
  • Loan administration and processing
  • Debt collection
  • Insurance policy drafting
  • Customer care 
  • Legal document drafting
  • Annual client reviews

Affinity Solutions pricing

Affinity Solutions works hard to save its clients money while providing high-quality services. While Affinity Solutions doesn’t list prices directly on the company website, you can fill out a contact form from their website to speak to a representative concerning service prices. 

How Affinity Solutions outshines its competition

Even though Affinity Solutions may be a small company, its primary goal is ensuring that the services provided are as high quality as possible. Each Affinity Solutions employee undergoes extensive background checks and training to make sure that he or she is well-prepared and capable of providing the quality of work that Affinity Solutions expects. 

Affinity Solutions even conducts onsite inspections, audits, and reviews to ensure that the company produces the best work possible. 

Affinity Solutions also goes above and beyond to provide a comfortable work environment for its employees. The company offers and encourages remote work as well as weekly video conferencing. Meetings and inspections can occur in the employee’s homes, and onsite meetings occur monthly or as-needed basis.

Key executives

Ryan Harstlief (Executive Director)

Ryan Harstlief is one of the current executive directors for Affinity Solutions. He has over ten years of corporate experience in outsourcing. 

Andrew Portmann (Executive Director)

Andrew Portmann is one of the current executive directors for Affinity Solutions. He is also co-founder of Affinity Solutions’ partner Affinity Group.

Affinity Solutions reviews and comparisons

We were unable to find any verified reviews from Affinity Solutions employees. Still, the work environment at Affinity Solutions is comparable to other small and mid-level business process outsourcing companies in South Africa.


Affinity Solutions’s contact information

Affinity Solutions’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 27 31 816 9070.


Affinity Solutions news, podcast & articles

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Affinity Solutions videos & images

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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