Moneypenny

Founded in 2000, Moneypenny’s objective is to provide the best service possible as an outsourced communications partner. Based in Wrexham, UK, Moneypenny currently boasts they are the world’s number one and leading company for the services they provide.

As the quickest growing outsourced communications company, Moneypenny handles more than 20 million calls and chats a year. They recently began to acquire other companies with these services to expand their business and help more people within the industry.

Consisting of roughly 506 employees, Moneypenny is a mid-sized business that expanded overseas in 2014. Their global services promise to reduce operating costs, improve the customer journey, free up internal resources, provide an instant scale based on demand, and provide immediate business continuity.

With their headquarters in Wrexham County of Wales, UK, Moneypenny has worked hard to create an outstanding reputation for themselves. They use a variety of technologies and products to provide the best outsourcing caller experience.

 Moneypenny provides service to:

• Global brands
• Government bodies
• Magic Circle law firms
• Premium property companies
• National franchises
• Top-flight professional services

As a leading member of the Facilities Services industry, Moneypenny focuses on these key services for their customers:

• Telephone answering services
• Outsourced switchboard
• Outsourced live chat
• Pocket Phone system
• Business numbers
• Digital switchboard

Moneypenny’s pricing

Moneypenny offers a cheaper monthly cost than comparable companies at $140 a month but is more expensive per minute at $4.66.

Moneypenny works to obtain the best customer response team in the business. They provide sizable benefits for their employees such as health and dental, life insurance, or even pension top-ups. They also offer mental health support and free gym and meal plans. 

Moneypenny also looks after their charity, WeMindTheGap, to help young people fill in any gaps of their circumstances or upbringing. The charity works to provide opportunities for struggling youth and their families. They also offer coaching to help with lifestyle changes or mental health recovery. 

• Award-winning culture
• Seamless flow of communication
• Cutting-edge technology
• Wide circle of expertise
• Understanding and analyzing the details

Moneypenny looks at ethical sourcing as a way to provide first-class service. They strive to provide their employees with a fun workplace, including a state-of-the-art building filled with calm-inducing furniture, colors, and even a treehouse.

 Ed Reeves (Co-founder/Director)

The head of Moneypenny for 21 years, Ed Reeves, is passionate about providing consistently top-notch service for his clients and customers.

 Rachel Clacher (Co-founder/CBE)

The founder and trustee of Moneypenny’s charity WeMindTheGap, Rachel Clacher, believes in a company’s culture that cares about its employees and giving opportunities to youth for a better future.

Moneypenny is an expanding global company intent on providing the best service possible for outsourced communications. They work with cutting-edge technology and products to uphold their mission for their customers. They also believe in providing a toxic-free workplace and strive to give their employees the best company culture possible.

Moneypenny’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.moneypenny.com

LinkedIn http://www.linkedin.com/company/moneypenny

Facebook https://www.facebook.com/HelloMoneypennyUK/

In addition, you may email them at [email protected] or call 0333 009 8338.

https://www.glassdoor.com/Overview/Working-at-Moneypenny-EI_IE766368.11,21.htm

https://www.crunchbase.com/organization/moneypenny-answering