Max-one Business Solutions was established June of 2013. It started as a dream and withonly 3 agents and now it boasts a storey building with a capacity of 500 agents. Currently Maxone Business Solutions (MOBS) caters 200+ agents including the management team. MOBS has offered strategic marketing solutions for different verticals. Mainly offering Lead generation, Appointment settings, Customer Service, Data entry and Business Consultancy.
What Max-one offers its clients
Integrity, Quality and Excellence has always been the three core values that serves as the company’s oxygen. That is why at the end of the day it will always boil down to what we can provide that will matter and that is by generating more sales.
How Max-one outshines the competition
These are the bright minds behind the 8th year success of Max-one Business Solutions spearheaded by one of the youngest and smartest CEO in this side of the country. Our operational structure is quite simple and yet has been proven effective through the course of our existence. A group of twenty (20) agents will be lead by a Team Leader then 2 TL’s will be handled by an Operations Manager headed by a Senior Operations Manager that directly reports to the Chief Operating Officer.
Max-one company structure
Unlike traditional outsourcing we want to provide extraordinary service to our customers by investing our profits into the design talent in the Philippines. Whether it’s by educating our employees with our in house academy or by simply providing an incredible work environment and frequent social activities, we’re fully committed to empowering talents in emerging markets. We’re leaders in redefining the traditional approach of outsourcing.
Sample highlight service offering of Max-one
With 92% English literacy and deep cultural connections with North America, the Philippines is now the world’s leading destination for contact center outsourcing, with more than one million people working in the industry. Each of new agents will undergo intensive trainings in, clients products and processes, English and grammar, customer service, speech and diction and cultural training.
Any outsourcing service provider has the responsibility to provide faith and instill trust in the client that will carry him through the project with ease and without having to worry about data security, data loss or even value-for money. In today's business world, call center outsourcing services are easily available and this increases the need to understand and meet certain possible client apprehensions that could arise out of outsourcing to an all new country.
