Kalam CX

Kalam.cx is a modern, purpose-driven BPO specializing in multilingual customer experience and remote interpretation services.

We help global organizations break communication barriers by delivering high-quality voice, chat, and video support in over 200 languages — 24/7. Backed by our parent company, Future Group, and powered by a diverse global team, Kalam.cx combines human empathy with intelligent workflows to deliver fast, flexible, and culturally accurate support at scale.

Whether you’re expanding into new markets or seeking to enhance customer satisfaction, Kalam.cx is built to be your trusted partner in delivering exceptional, inclusive experiences — one conversation at a time.

What Kalam CX offers its clients

Kalam.cx is a next-generation BPO that specializes in multilingual customer experience and real-time remote interpretation — with a human-first, technology-smart approach.

What makes us different? We don't just provide outsourced support — we provide culturally fluent communication in over 200 languages, delivered by trained interpreters and support agents who understand both language and context.

Whether you're serving global customers, expanding into new regions, or need on-demand interpretation, we offer flexible, ISO-certified solutions that blend people, process, and performance — all while operating fully remote and on a 24/7 basis.

How Kalam CX outshines the competition

At Kalam.cx, we outshine the competition by combining global language coverage, remote operational flexibility, and cultural intelligence — all under one roof.

While most BPOs focus on volume, we focus on precision, empathy, and adaptability. Our interpreters and support agents don’t just speak languages — they understand the people behind them, enabling more human and effective interactions.

What sets us apart:

🌍 200+ languages supported — a scale few BPOs can match

🧠 ISO 9001 certified quality ensuring consistent, reliable service

🕐 True 24/7 availability across time zones

🏠 Remote-first model for global reach and rapid scalability

🤝 Client-first mindset with customized workflows and integration options

Whether you’re serving refugees, patients, customers, or governments — we offer a level of care and linguistic accuracy that makes the difference.

Kalam CX company structure

We are a BPO company & one of Future Group brands — a global leader in translation and language solutions headquartered in Dubai.

Kalam.cx was established to address the growing demand for high-quality, multilingual customer experience and remote interpretation services. While we operate as a specialized, agile BPO firm, we leverage the resources, infrastructure, and international footprint of Future Group to deliver enterprise-grade solutions to clients across the USA, UK, UAE, and beyond.