$50 mil. - $100 mil.
Vedika Sharma, Business Development
About Go4Customer: Review and comparison
Go4Customer is a leading call center solution company and Business Process Outsourcing (BPO) and is the BPO subsidiary of Cyfuture. Its primary headquarters is in Jaipur, India, but there are branches in the US and UK. The firm has been providing cost-effective and performance-driven contact solutions across all industry segments since 2004.
This company operates leading call centers that use next-generation technology to simplify communication to enhance business performance in India and across the world. By relying on industry insights and experts, next-generation technologies such as artificial intelligence, machine learning algorithms, and data learning, Go4Customer provides holistic communication solutions.
With over ten years of experience in customer service and IT, Go4Customer has expanded to 500 employees across various regions in India, Australia, the US, and the UK.
Go4Customer takes pride in its customizable customer support techniques. The company offers value to clients through business self-examination, value addition to improve existing services, and yield generation while examining investment costs. In addition, go4Customer covers customer engagements across social media, live chat, webchat, email, and voice calls to improve customer satisfaction.
The firm has received several awards for excellence. The company won the Rajasthan Export Award for 2004-2005 and the Rajasthan State Award for Export Excellence in 2018. Go4Customer is also a proud member of NASSCOM. The company has partnered with more than 200 companies, and they hope to expand.
Go4Customer’s BPO services and pricings
Go4Customer is a diverse company that provides outbound and inbound call center services and web services.
- Research and analytics
- Strategic consulting
- Data management
- Cloud and infrastructure
- Email and chat support
- AI chatbot services
- Customer support
- Verification services
- Helpdesk outsourcing
- Order taking
- Appointment scheduling
- Call center services
- Social Media Optimization
- Online reputation management
The company also serves various industries, including automotive, healthcare and insurance, luxury and lifestyle, banking and finance, travel and tourism, energy, real estate, agriculture, e-commerce, and telecom.
Go4Customer’s pricing depends on the business needs. However, the company promises to help clients improve customer loyalty and maximize profits. The firm delivers affordable services by understanding clients, comprehensive data analysis, customer analysis, and industry-specific training to meet customer needs.
How Go4Customer outshines its competition
Go4Customer takes pride in its track record of success. The firm’s formula includes:
- Application of next-generation technologies and infrastructure
- State-of-the-art inbound and outbound call centers
- Tier III data centers to ensure uptime
- A professional and intensively trained workforce
- Business self-examination and optimization
- Comprehensive documentation
- Big data and data management
- Adaptability and customization
- Online reputation management
- Technology solutions
- Omni-channel services
In addition, Go4Customer has received recognition for providing exceptional customer interactivity, digital marketing, and business process services.
Anuj Baraithi (Co-founder and CEO)
Anuj Baraithi is the co-founder and CEO of Cyfuture. Baraithi is recognized for creating global business strategies, implementing marketing blueprints, and creating long-term partnerships with clients.
Gary Barlow has been the Head of UK Operations for Cyfuture since 2002 and brings extensive financial knowledge, international business management skills, and wealth management.
Go4Customer reviews and comparisons
As a leading call center solutions provider, Go4Customer has several positive reviews. Glassdoor reports a 4.1-star rating, and TrustPilot shares a 3.7-star rating. Customers are generally very satisfied with the services. Compared to competitors, Go4Customer has a positive outlook.
Go4Customer’s contact information
Go4Customer’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 1-888-795-2770.