Overview
116 Village Blvd, Suite 200, Princeton, NJ 08540, 08540, Princeton, New Jersey
public
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Details
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2002
116 Village Blvd, Suite 200, Princeton, NJ 08540, 08540, Princeton, New Jersey
public
-
-
-
2002
Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).
Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.
The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.
Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.
Outsource Accelerator in the media
See all media mentions-
private
50-99
$10 mil. - $25 mil.
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Rochester Telemessaging Center (RTC) is the only Michigan-based answering service with the Association of TeleServices International (ATSI) certificate. Founded in `972, the company continues to maintain its ATSI excellence award for a straight 23 years in a row as a nationwide answering service.
RTC assures customers of no missed calls and no missed opportunities through the immediate assistance provided by its highly-trained associates. For over 50 years, RTC’s primary purpose has been to serve customers with live telephone answering services for individuals and businesses alike.
Located in Rochester Hills, MI, RTC established a good place in the teleservice industry. The company’s staff members were well-trained, efficient, courteous, and confidential in dealing with customers’ communication issues and challenges.
Whether it’s a typical business-related call or a more complex call, each of RTC’s staff members is trained to be ready to perform good decision-making practices that ensure their high level of proficiency in what they do. To provide further assistance to customers, RTC offers alternatives that give callers more options in having their calls handled other than just live answers.
Being a widely-known live answering service company, RTC offers other related services, such as the following:
In addition, RTC also proudly offers quality answering services to a wide selection of industries, including dental offices, emergency responses, electricians, manufacturing companies, health clinics, physicians, plumbers, funeral homes, tech support, service industries, and so much more.
RTC’s customized communication solutions provided to each of its customers come with a price. Yet, no matter how complicated the call was, RTC keeps its rates and charges affordable for its customers. This way, any business or individual can enjoy effective call-answering service.
As an award-winning TeleService company, RTC upholds four core values:
Throughout its 50 years of service, it successfully achieved two major awards from ATSI, namely: the ATSI Award of Excellence and the ATSI Award Gold Call Center Certification.
Likewise, the company stays true to its mission of setting the highest standard of excellence in the customer service industry while cultivating a positive spirit of growth among its employees.
Ryan Chinoski was the receiver of the 2021 Don Berry Award. He was the son of RTC’s owners, Jan and Herb Chinoski, who took the responsibility of the company to continue its legacy and many years of winning tradition.
Small and large businesses are pleased with RTC’s live answering service. It has become an asset to businesses with customers who like to speak with a real person rather than leave a message on an answering machine. For 15 years, businesses have remained loyal to the service RTC offers, highly recommending the company’s excellent and prompt responses to every call.
Rochester Telemessaging’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 1-800-462-3550.
Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).
Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.
The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.
Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.
Outsource Accelerator in the media
See all media mentionsThis contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.