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Flatworld Solutions Pvt Ltd

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Flatworld Solutions has been offering world-class back-office services to clients across the world for the past 18 years. We offer Call center services, Data entry, Software development, Engineering, Accounting and Bookkeeping, Data science and more.

What Flatworld Solutions Pvt Ltd offers its clients

Global delivery centers offering our clients pricing and timezone advantages. We are an ISO certified global BPO company, with vast experience in outsourced solutions. Our experienced teams offer high-end services across various domains. We have over 3500 employees and completed over 18,000 projects.

How Flatworld Solutions Pvt Ltd outshines the competition

Experience and expertise set us apart from our competitors. We can provide testimonials and success stories of hundreds of customers who have transformed their businesses through our services.

Flatworld Solutions Pvt Ltd company structure

Privately owned company with an eminent set of directors with vast experience in BPO services - Jacob William, David Antony, Anand Mathew

Sample highlight service offering of Flatworld Solutions Pvt Ltd

Flatworld Solutions started as a website that addressed the outsourcing needs of customers way back in 1999, when outsourcing was still very new. We have grown into a multinational organization with customers across the globe.


2F Aeon Towers, JP Laurel Avenue, 8000, Davao City, Davao Del Sur, Philippines

Public or Private


Seats or staff



Unknown / Non-Applicable

  • Digital Marketing
  • Ecommerce
  • Financial Services
  • Game Dev & Support
  • Healthcare
  • Legal
  • Real Estate
  • Recruiting Staffing
  • Software Tech/IT


Domain Authority


Site traffic


OA ranking


Glassdoor rating


CrunchBase ranking




Anand Mathew, CEO- Global Shared Services

Year Founded


Countries of fulfillment


  • Animation & Multimedia
  • Customer Service
  • Digital & Content Marketing
  • Engineering & Architecture
  • Finance & Accounting
  • Software & Application Development
Contact information


Social media

About Flatworld Solutions Pvt Ltd: Review and comparison

Flatworld Solutions, or FWS, is a leading provider of IT solutions, business consulting, and business process outsourcing services. The company was founded in 2002 and incorporated two years later, in 2004. It is on a mission to help businesses invest in the right technologies to build efficient processes and overcome time and location barriers.

Flatworld Solution has become a go-to partner for businesses looking to save time and boost their bottom lines with top-notch technology and business services. It boasts over 3,500 highly skilled and efficient staff and a solution-centric leadership focused on expanding its clients’ possibilities.

Flatworld Solutions’ last reported revenue is $648 million.

Flatworld Solutions Pvt Ltd Outsourcing

Flatworld Solutions is a global corporation that provides technology and business services around the world. It has sales and delivery centers in the United States, United Kingdom, Philippines, Kenya, Colombia, Bolivia, and India. 

Flatworld Solutions India is ISO-9001-2008 accredited for providing quality business and technology services that meet strict international quality standards across all its offerings.

The firm has strategically positioned its delivery offices in low-cost cities worldwide and excels in mapping labor potential with suitable business environments. Ultimately, they satisfy their clients’ service requirements at the best prices while providing opportunities to local communities.

Flatworld Solutions Pvt Ltd’s BPO services and pricings

Flatworld Solutions offers a wide range of technology and business services, including:

  • Call center services
  • Data entry
  • Photo editing and Creative design
  • Software development
  • Healthcare, Insurance, and Legal BPO services
  • Transcription and translation services
  • Engineering services
  • Data science
  • Finance and accounting services
  • Research and Analysis
  • Mortgage Services

Flatworld pricing

Flatworld Solutions offers a wide range of business process outsourcing and technology services to businesses of all sizes. The prices of their services vary significantly by category and type. However, they boast of the lowest prices in the industry for professional services, starting from $14 per hour.

How Flatworld Solutions Pvt Ltd outshines its competition

Flatworld Solutions’ multiple delivery centers allow the firm to pass on many advantages to their clients, including:

  • Leveraging the expertise of the best and most experienced professionals in the industry
  • Enabling businesses to scale higher seamlessly and at low cost by taking advantage of the company’s global presence
  • Fast turnaround times accords their clients a crucial advantage in a time-sensitive competitive market
  • Delivering solutions in multiple languages to reach diverse cultures with ease
  • A time-zone advantage to ensure their tasks are completed at unbeatable speeds and at any time
  • Flexible and low-cost services advantage

Key executives

Jacob William (Group President and CEO)

Jacob William is a dreamer, a visionary, and a well-known strategist. He came up with the idea to start Flatworld Solutions when he saw how European and American mega shopping centers operated.

Jacob noted that the retail shops offered everything from baby clothes and dog food to furniture and electronics under one roof. So he applied the same formula to business processes and technology services, and it grew into Flatworld Solutions.

Ajit Sivarajan (Country Head, India)

Ajit has over 18 years of experience in Business Solutions and Professional Outsourcing Processes across multiple geographies and industries. He is certified by CSCB Canada as a Customs Specialist and has experience in numerous industry verticals, including Real Estate, Customs Brokerage and Logistics, Mortgage, Engineering, and Healthcare. 

In addition, he has experience working in business development, service delivery, and transition management in South and Central America and Southeast Asia.

Flatworld Solutions Pvt Ltd reviews and comparisons

Compared to some of the competition, Flatworld Solution has reasonably positive reviews. They received a 3.7-star rating on Glassdoor, with 81% of people approving of the CEO. Plus, the Better Business Bureau gives the company an A+ grade. 

Flatworld Solutions Pvt Ltd’s contact information

Flatworld Solutions Pvt Ltd’s main headquarters is located in:

2F Aeon Towers, JP Laurel Avenue, 8000, Davao City, Davao Del Sur, Philippines

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 800-514-7456.


Flatworld Solutions Pvt Ltd news, podcast & articles

Flatworld Solutions Pvt Ltd videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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