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Express International

5.0/5 • Glassdoor rating


Our platform-agnostic and solution-focused experts use our business agility to design optimal workflows and implement the right tools and protocols to maximize the performance of both advanced technology and people.

This ensures absolute integrity and the ability to achieve results in a timely manner that meet the specific needs of your organization, whether that involves saving time, money, and resources or enhancing your output, compliance, or customer experience.

What Express International offers its clients

Express International is one of the world's leading BPO providers, specializing in providing omnichannel support to both businesses and consumers across a wide range of industries. We are conveniently located in Guyana, South America, which is the only English-speaking country on the continent. We are committed to the development of our leadership team, which gives you access to experienced and certified COPC and Six Sigma industry talents to lead your operations.

How Express International outshines the competition

Our Commitment:
To hire and train the right people for your company
To utilize all available resources to identify the optimal solution for your immediate and long-term requirements.
To deliver fast results, without any compromises to quality
To do everything we can to back your company's name and its clientele the way you would – Your brand is our brand

Express International company structure

We are a privately owned BPO and Transportation company owned by a Guyanese entrepreneur. Express International started as a company to provide services to our own trucking company that operates within the USA. We have since merged the trucking industry with the Business Process Outsourcing industry to get and give the best of both worlds. We now offer outsourcing service to other small companies who don't have the resource (time, money or knowledge) to execute the rest of their business and also provide a tailored service for larger companies looking to adjust to their industry needs by building efficiency into their operations through cost-effective solutions.


27 Hadfield Street, Georgetown

Public or Private


Seats or staff



$1 mil. - $5 mil.

  • Advertising & PR
  • Consumer Services
  • Digital Marketing
  • Educational Businesses
  • Energy
  • Financial Services
  • Game Dev & Support
  • Healthcare
  • Hospitality
  • Others
  • Public Utilities
  • Recruiting Staffing
  • Retail
  • Telecoms
  • Transportation
  • Travel
  • Utilities



Mackaise Duncan

Year Founded


Countries of fulfillment
  • Guyana
  • United States
  • Admin Support
  • Agency Contract Partner
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Outsourcing Consultancy
  • Seat Leasing BPO
  • Specialized BPO Vertical
Contact information


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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