Eterna Indonesia

Eterna Indonesia connects U.S. companies with operations, customer support, accounting, engineering, IT and digital marketing teams that are precisely tailored to each industry’s unique requirements. With over 200 skilled professionals serving more than 15 clients across eight industries and a 98 percent satisfaction rate, we deliver seamless, end-to-end solutions that integrate directly into your workflows.

What Eterna Indonesia offers its clients

Eterna Indonesia’s proprietary 24/7 Virtual Office server ensures every team member remains logged in and on call during your designated hours, providing uninterrupted access and direct collaboration with management. We build and manage complete departments—operations, customer support, accounting, engineering, IT and digital marketing—while supplying all necessary software tools, bespoke CRM systems, documented workflows and AI-accelerated processes to drive efficiency and accuracy from day one.

How Eterna Indonesia outshines the competition

Our world-class recruiting engine admits only the top 3 percent of applicants through rigorous multi-stage screening, and our ongoing training and development programs keep skills sharp and current. Clients routinely scale full teams in under 30 days and achieve cost savings of 40–75 percent compared to domestic staffing. As a Great Place to Work®️-certified employer, we maintain staff retention above 90 percent and client satisfaction at 98 percent, all while managing HR, payroll, legal and compliance to US standards so you can focus on your core objectives.
Explain how you outshine your competition

Eterna Indonesia company structure

We are a privately held, full-service BPO backed by US entity Nusa LLC and Indonesian entities PT Daya Abadi and PT PMA Tynergy Technology Group, leveraging Tynergy’s extensive global networks across renewable energy, technology, finance and beyond to deliver tailored, high-impact outsourcing solutions.

Sample highlight service offering of Eterna Indonesia

Remote staffing solutions from USD 1,200 to 1,500 per month include comprehensive training, quality-assurance supervision, SLA guarantees, a full software stack with workflows and documentation, AI-enabled processes, and 24/7 Virtual Office access.