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3.3/5 • Glassdoor rating


Foreseeing the need to establish a cost-effective, competitive, and top-shelf quality contact center, E-TELECONNECT, INC. (ETC) was founded in 2012 with the intention of providing high-caliber customer care delivery, innovative technology and offshore labor advantage across all channels and platforms. Our management team has over 30 years experience in customer care delivery, with vast expertise with Directory Assistance, Telesales, Helpdesk, Back Office, Technical Support, and Operator Services

What E-Teleconnect offers its clients

E-TELECONNECT,INC. is a call center that aims to provide clients with high quality telephone and web based customer service and sales support, lower base operating cost and maximum customer value. We provide call center services both inbound and outbound calls 24 hours-a-day. We have dedicated and well trained specialist and call centre agents who are able to consistently provide excellent services delivered in a timely and cost-effective manner.

How E-Teleconnect outshines the competition

We are a complete outsourcing company committed to consistent and excellent customer service by combining the latest technology with best market practices. Aimed at building for every company a lasting client-customer relationship, we provide an outstanding service experience with the best value. We uphold excellence through dynamic interaction.

E-Teleconnect company structure

ETC was founded in 2012 with the intention of providing competitive pricing through high quality customer care delivery, innovative technology and offshore labor advantage. Established under the Olivarez Group of Companies (OGC) which has been in business for more than 30 years, leader in property development, hotel/hospitality, education and medical services.

Sample highlight service offering of E-Teleconnect

Our rates are very affordable, and we adjust them to suit the budget and needs of the client. For those looking into leasing seats from us, we offer rates as low as $150 per seat.



Public or Private


Seats or staff



$25 mil. - $50 mil.





Aris Paolo Roberto, Manager, Business Development; Data Protection Officer; Office Administrator

Year Founded


Countries of fulfillment
  • Philippines
  • Customer Service
  • Full service BPO
  • Office Leasing
  • Seat Leasing BPO
Contact information

1 855-800-0710

About E-Teleconnect: Review and comparison

E-Teleconnect is the highest quality, lowest cost BPO company. They have been providing a variety of services since the public company’s founding in 2012. 

The company has grown over the years. E-Teleconnect currently employs 171 people and continues to grow. The average employee stays at the company for a little over three years. 

E-Teleconnect takes in an average of $34 million a year serving the United States and The Philippines. 

E-Teleconnect Outsourcing

E-Teleconnect has a headquarters in the Philippines and in the United States. The headquarters in the Philippines is in Paranaque City, NCR (National Capital Region), while the US headquarters is in Ewa Beach, Hawaii. 

Each location has its own phone number and other contact information. You can find that information here. 

E-Teleconnect’s BPO services and pricings

E-Teleconnect offers a variety of services: 

  • Directory assistance support 
  • Help desk technical support 
  • Sale solutions
  • Back office support 
  • Customer service
  • Virtual assistance 
  • Lead and survey generation 

E-Teleconnect’s pricing 

For more information on E-Teleconnect’s pricing, you will have to contact them here. While the company is known for its low prices and high-quality service, the final cost is dependent on which services you and your company require.

How E-Teleconnect outshines its competition

E-Teleconnect’s motto is “excellence through dynamic interaction.” They strive to create a customer service experience that will benefit your business. The company does this by creating a good reputation and great business retention for your company. 

The goal of E-Teleconnect is to stimulate growth for your business. That growth will then increase leads and income for their client companies. We have the ability to help your company because of our mindset of being an extension of you. 

Key executives

Every company is only as good as those who work for them. Here are a few major employees at E-Teleconnect that work diligently to ensure that every interaction is up to clients’ standards:

  • Tuan Nguyen, President, is based at the United States headquarters 
  • Edna Olivarez, Vice President of Finance, is based at the United States headquarters. 
  • Ryan Hoover, Director of Operations in the United States headquarters. 
  • Aris Roberto, Business Development Manager, also in the United States.

E-Teleconnect reviews and comparisons

E-Teleconnect is one of the top up-and-coming BPO providers on the market. The firm averages roughly three stars on Indeed in reviews from past employees, but we are confident that they will outshine its competitors with the E-Teleconnect team’s ability to become an extension of your company. Their diverse skill set will permit them to better grow your business and serve your clients. 

E-Teleconnect’s contact information

E-Teleconnect’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 855-800-0710.

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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