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Dispatch Lane


We’re a super friendly team of experts who are here to give you a helping hand with call answering and dispatch services. We’re all about taking care of your business like it’s our own.

Dispatch Lane prides itself in offering Call-Answering and Dispatch Support services to global customers through its team of skilled agents. With years of experience in Call Center Outsourcing, the company guarantees 24/7 assistance in handling inbound and outbound communication for clients across industries. Dispatch Lane acts as a virtual extension of its customers’ businesses by managing their call and task routing requirements seamlessly through a dedicated Outsourcing model. The APIs and systems are fully integrated to provide a smooth transition and seamless Dispatch experience for end customers.

What Dispatch Lane offers its clients

At Dispatch Lane, excellence is our thing - from how we set up shop to how we operate on a daily basis. We're a company based in New York which shows we believe in transparency and playing by the rules. Plus, our call center is cleverly located in Pakistan. This lets us offer awesome value through outsourcing cost savings.

Payroll Got You Down?
Is your team’s wages weighing heavy on your budget? No worries – we’re here to lighten the load for good. Our outsourced solutions streamline how you work – allowing huge savings on payroll and big boosts in profits. We only partner with American and Canadian companies since we truly get what you guys are all about.

How Dispatch Lane outshines the competition

We stand out from the competition by being more than just a service provider - we're your partners in success. Our team of friendly experts goes above and beyond to ensure that your business receives the care and attention it deserves. With our seamless call answering and dispatch support services, we act as a virtual extension of your team, always ready to lend a helping hand. What sets us apart is our unwavering commitment to delivering exceptional customer service, 24/7 assistance, and fully integrated systems for a smooth and hassle-free experience. When you choose Dispatch Lane, you're not just getting a service - you're getting a trusted partner who is dedicated to helping your business thrive

Dispatch Lane company structure

We are are Medium-sized BPO owned by 2 Pakistani entrepreneurs who started outsourcing in response to their own needs

Sample highlight service offering of Dispatch Lane

OUR 'Golden Ticket' package in which we offer our services on a 7-day free trial - no strings attached! Enjoy professional phone handling and optimized dispatch operations, all with a casual, friendly touch. Get started today and see how we can elevate your business!


Brooklyn New York, 11230, Brooklyn, New York

Public or Private


Seats or staff




  • BPO
  • BPO industry
  • Business Consulting and Services
  • Consumer Services
  • SaaS



Abdullah Ghailb

Year Founded


Countries of fulfillment
  • Pakistan
  • United Kingdom
  • United States
  • Customer Service
Contact information

+1 872 295 6140

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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