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Overview
Headquarters
Level 8, Tower 7, UOA Business Park. No 1, Jalan Pengaturcara U1/51A, Seksyen U1, 40150, Shah Alam, Selangor, Malaysia
Public or Private
private
Seats or staff
500-999
Revenue
$100 mil. - $250 mil.
Industries
Details
Executive
Raymond Devadass, Founder & CEO
Year Founded
2008
Countries of fulfillment
Sectors
About Daythree: Review and comparison
Daythree is an award-winning provider of business processing and contact center solutions. The company is headquartered in Malaysia and has a global clientele. They have been providing information technology and outsourcing solutions to their clients since the first of January 2008.
The firm has more than five hundred employees, working with a core mission of “redesigning processes to keep them simple and straight.” Daythree’s specialty is maximizing customer experiences through the use of technology, helping their clients become more efficient, with reduced overall costs, and an increased focus on the central pillars of their business.
The profits of this sole proprietorship are unknown, but as an already established provider of BPO services and a young and energetic company, the future is bright for Daythree.
Daythree Outsourcing
Daythree is located in Selangor, Malaysia. Their expertise is undoubtedly in the field of automation. By conceiving and utilizing digital strategies to streamline business processes, they help their clients free themselves of the traditional burdens of managing a large business. Daythree has the experience to create comprehensive solutions for large-scale management difficulties you might see in very large businesses and governmental institutions.
Daythree’s BPO services and pricings
Daythree’s comprehensive portfolio of business processing solutions include:
- Comprehensive Contact Center Management and Development
- Customer Relationship Management
- Robotic Process Automation (RPA)
- Technical Support
- Helpdesk Services
- Back Office Staffing
- Customer Experience Management
- Customer Retention
- Social Media Services
- Receivables Management
- Outbound Contact Management
Daythree’s pricing
Daythree’s pricing will reflect the needs of its clients, and peripheral services will be less expensive than the comprehensive development of bespoke solutions for large-scale problems. When it comes to fast, flexible, and scalable solutions, Daythree has the answers.
How Daythree outshines its competition
Daythree has a focus on Robotic Process Automation (RPA). Today’s business world demands a lot from companies, both large and small. They can’t afford to get bogged down by repetitive tasks. There are places where humans can’t ever be as efficient as a computer. For example, complex data entry is a boring and demanding process.
Payroll processing, inventory management, and claims processing are all places where there is usually inefficiency. With an innovative approach from Daythree, a client might remove the human from the process and instead let a computer handle the tasks. By doing so, they may realize tremendous overall cost savings.
Key executives
The prominent executives at Daythree include:
Raymond Devadass (CEO & Founder)
Mr. Devadass is a specialist in strategic management and is an expert in the field of digital transformation strategy. He is a veteran of multiple tech start-ups with experience in healthcare informatics systems and government-level IT outsourcing projects. He has received awards for his leadership.
Praba Chilatorai (Head, Customer Experience)
Mr. Chilatorai has a background in telecommunications, and his career has seen him work to develop the technical framework for a new customer delivery center in Malaysia. He has experience in Gamification methodologies and is an aeronautical engineer by trade.
Charanjit Kaur (Head, Service Excellence)
Ms. Kaur is a veteran of the business process management industry, starting her work in 2002. She has delivered business solutions from the ground up and has extensive experience managing operations.
Chiew Sin Kwang (Head, Digital Transformation)
Mr. Kwang joined Daythree as an operations manager, primarily responsible for the contact center operations for several airlines, as well as hospitality and travel organizations. He is currently responsible for creating digital and robotic processes that automate solutions for streamlining operations.
Daythree reviews and comparisons
Daythree’s services are expansive. For example, they can help develop brand awareness, streamline multiple communications platforms into one, and leverage technology to stay in tune with the needs of a client’s customers. And that’s just the tip of the iceberg. Most other BPO companies can’t provide the same array of services.
Daythree’s contact information
Daythree’s main headquarters is located in:
Level 8, Tower 7, UOA Business Park. No 1, Jalan Pengaturcara U1/51A, Seksyen U1, 40150, Shah Alam, Selangor, Malaysia Further, you may virtually reach out the company through the following contact information:
Website https://www.daythree.co
Facebook https://www.facebook.com/daythree.co
In addition, you may email them at [email protected] or call +60123156050.
References
https://www.glassdoor.com/Overview/Working-at-Daythree-EI_IE2412211.11,19.htm
https://www.crunchbase.com/organization/daythree
Independent
