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About Comunix: Review and comparison
Comunix is a competitive call center solutions and Business Process Outsourcing (BPO) services provider headquartered in Brasília, Brazil. For years, the company has been providing scalable and multi-service outsourcing solutions to local and national markets.
This rapidly growing BPO has multiple certifications. Including the National Telecommunications Agency (ANTEL), the International Organization for Standardization (ISO), and the Brazilian Program of Self-Regulation of the Relationship Sector (PROBARE).
The company takes around one hundred and eighty million calls a year. Comunix also supplies ten thousand people with service positions within the company, with another one thousand in concurrent service positions.
The company has an extensive code of ethics and understands the human-to-human connection that makes outsourcing valuable. It promises state-of-the-art technology and is committed to innovation. Comunix caters to and provides a variety of customer engagement channels, including PBX-IP, mobile, ComunixPhone, video call, Ura, automatic dialer, and more.
The company is a full-service solutions center with all the developed infrastructure you need to begin outsourcing. This limits costs for the client and prevents the need for extra research or outside contractors. In line with their strategy to expand into the global marketplace, Comunix utilizes the cloud to allow clients to manage and run their solutions center from anywhere.
Comunix’s BPO services and pricings
Comunix is an innovative BPO solutions center that offers the following services:
- Omnichannel solutions
- Internal communication tools
- Reports and analyzation
- Monitoring solutions
- Personalized dashboards
- Quality evaluation
- Profile management
- Call generator modules
- Cost reduction
- Optimized web management
The company offers scalable and low-cost solutions operable to clients in large and small companies, as well as in offices and homes.
Comunix’s pricing will depend on the specific needs of the client, and their budget. The company was designed to meet the needs of the outsourcing market in Brazil, which suffered from exorbitant costs and foreign domination. They pride themselves on low-cost solutions.
How Comunix outshines its competition
Comunix is dedicated to living up to its company-wide mission and vision. According to their official website, this dedication includes:
- Constant technological improvement
- Competitive solutions
- Valorization of achievement
- Agility in service
- Effectiveness in operation
- Savings in fixed expenses
The firm operates in all regions of Brazil and hopes to expand both nationally and internationally as a leader in the call center solutions and business process outsourcing industry.
Comunix is a large company and the key executives have chosen to remain confidential. However, the firm has worked with a large number of high profile clients in Brazil and elsewhere, including the following:
AGU – (The solicitor general of Brazil)
ANTAQ – (The National Waterway Transport Agency)
Hepta – (Digital Solutions Agency)
Itau Unibanco – (Financial services agency)
Comunix reviews and comparisons
Comunix is a dynamic and quality call center solutions and BPO service provider headquartered in Brasilia, Brazil. The company is rated highly at five stars, and reviews mention a positive business outlook and diversity and inclusion in the workplace. One hundred percent of reviewed former employees would recommend Comunix.
Comunix’s contact information