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Comunix

About

Headquarters

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Public or Private

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Seats or staff

-

Revenue

Unknown / Non-Applicable

Industries

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Highlights

Alexa ranking

33,993,812

Domain Authority

4

Site traffic

248

OA ranking

-

Glassdoor rating

4.7

CrunchBase ranking

-

Details

Executive

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Year Founded

-

Countries of Fulfillment

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Sectors

-

Contact information

30384600

http://www.comunix.net.br/

Social media

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About Comunix: Review and comparison

Comunix is a competitive call center solutions and Business Process Outsourcing (BPO) services provider headquartered in Brasília, Brazil. For years, the company has been providing scalable and multi-service outsourcing solutions to local and national markets. 

This rapidly growing BPO has multiple certifications. Including the National Telecommunications Agency (ANTEL), the International Organization for Standardization (ISO), and the Brazilian Program of Self-Regulation of the Relationship Sector (PROBARE). 

The company takes around one hundred and eighty million calls a year. Comunix also supplies ten thousand people with service positions within the company, with another one thousand in concurrent service positions.

Comunix Outsourcing

The company has an extensive code of ethics and understands the human-to-human connection that makes outsourcing valuable. It promises state-of-the-art technology and is committed to innovation. Comunix caters to and provides a variety of customer engagement channels, including PBX-IP, mobile, ComunixPhone, video call, Ura, automatic dialer, and more.  

The company is a full-service solutions center with all the developed infrastructure you need to begin outsourcing. This limits costs for the client and prevents the need for extra research or outside contractors. In line with their strategy to expand into the global marketplace, Comunix utilizes the cloud to allow clients to manage and run their solutions center from anywhere.

Comunix’s BPO services and pricings

Comunix is an innovative BPO solutions center that offers the following services:

  • Omnichannel solutions 
  • Internal communication tools 
  • Reports and analyzation 
  • Monitoring solutions
  • Personalized dashboards
  • Quality evaluation 
  • Profile management 
  • Call generator modules 
  • Cost reduction 
  • Optimized web management 

The company offers scalable and low-cost solutions operable to clients in large and small companies, as well as in offices and homes. 

Comunix’s pricing 

Comunix’s pricing will depend on the specific needs of the client, and their budget. The company was designed to meet the needs of the outsourcing market in Brazil, which suffered from exorbitant costs and foreign domination. They pride themselves on low-cost solutions.

How Comunix outshines its competition

Comunix is dedicated to living up to its company-wide mission and vision. According to their official website, this dedication includes: 

  • Constant technological improvement 
  • Competitive solutions
  • Valorization of achievement 
  • Agility in service 
  • Effectiveness in operation 
  • Savings in fixed expenses 
  • Modernity 

The firm operates in all regions of Brazil and hopes to expand both nationally and internationally as a leader in the call center solutions and business process outsourcing industry.

Key executives

Comunix is a large company and the key executives have chosen to remain confidential. However, the firm has worked with a large number of high profile clients in Brazil and elsewhere, including the following:

AGU – (The solicitor general of Brazil)
ANTAQ – (The National Waterway Transport Agency)
Hepta – (Digital Solutions Agency)
Itau Unibanco – (Financial services agency)

Comunix reviews and comparisons

Comunix is a dynamic and quality call center solutions and BPO service provider headquartered in Brasilia, Brazil. The company is rated highly at five stars, and reviews mention a positive business outlook and diversity and inclusion in the workplace. One hundred percent of reviewed former employees would recommend Comunix.

Comunix’s contact information

Comunix’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

LinkedIn N/A
Facebook N/A

In addition, you may email them at [email protected] or call 30384600.

References

https://www.glassdoor.com/Overview/Working-at-Comunix-Tecnologia-EI_IE2682260.11,29.htm

 

Comunix news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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