Caring One

Caring One specializes in call center support and is one of the leading providers for healthcare global customer contact centers in the country. The company aims to improve patient outcomes by helping clients provide better quality care, increase contact with patients, and provide extended follow-up care. 

Caring One allows companies to improve their existing services or create custom-built solutions as well to meet their patients’ needs. Solutions can also be integrated with a client’s existing protocols. 

Caring One was founded in 2012 and has around 50 employees at the present time. Their global solution strategies provide clients with many competitive advantages by offering rates that are comparable to offshore call centers. 

All services are available 24/7, including nights, weekends, and holidays and Caring One’s staff is made up of RNs who are proficient in healthcare and medical terminology and all company policies are compliant with U.S. healthcare regulations. 

There are many advantages to using Caring One’s services. Clients can cut out the middleman and eliminate the expense of hiring recruiters and extensive training programs. This will free up HR and let them focus on the staff’s immediate needs. 

The BPO provides the following services: 

Inbound and Outbound Calls

• Bilingual Services
• Treatment follow-up calls
• Discharge coordination
• Clinical research support
• Medication adherence programs
• Member services
• Customer Service
• Information/data gathering
• Readmission reduction

Caring One’s pricing

Caring One’s pricing is based on each client’s needs. Potential clients can get more information by filling out the contact form on the company’s website.

Caring One:

• Provides clients with direct access to services. 
• Offers highly competitive rates. 
• Helps clients eliminate employee turnover. 
• Allows clients to eliminate the expense of extensive training expenses. 
• Assists clients in eliminating the expense of hiring headhunters and recruiters. 

Tom Hudson (CEO) 

Mr. Hudson is a graduate of the University of Virginia. He has a background in healthcare and formed American Clinics International, Inc in 1997. He also has a background in business start-up operations and healthcare law.

Kyle Richardson (VP Of Sales/Marketing) 

Mr. Richardson is a former NFL player with the Baltimore Ravens. He also has a background in promoting environmentally sustainable companies and financial education. He has been with Caring One since 2012. 

Danny Piano (VP of Operations) 

Mr. Piano has a background in IT and has worked for the U.S. Navy. He has a degree in Civil Engineering and holds a Master’s in Business Management from the University of the Philippines. He has been with Caring One since 2012 and in addition to being the VP of operations, he is also the director of IT. 

Connor J. Ferguson (Director of Operations) 

Mr. Ferguson has a background in internal medicine, clinical research, and bariatric medicine, amongst other things. He is involved in philanthropic activities that help disadvantaged children. 

Although there are not many reviews online, Caring One has a 4-star rating on Facebook.

Caring One’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.caring-one.com

LinkedIn http://www.linkedin.com/company/caring-one

Facebook https://www.facebook.com/C1ContactManagement/

In addition, you may email them at [email protected] or call (888) 647-7544.